<div>
Did you set permissions on the NAS share? Mine is connected to AD and I had to add an AD group to R/W on the share.
</div>


<div>
It is probably too old for Windows 10. Surely you did not enable SMBv1 on Windows 10 - big security hole. <br />
<br />
Connect it to Windows 7 so that you can copy to a more modern device.
</div>


<div>
WorkGroup computers no AD - We need it enabled just to perform some backups from a project
</div>


<div>
You can ping it right? Can you navigate to \\ipaddress in Windows Explorer without mapping it? Still might be a permissions issue and if you can navigate to it in Explorer it might prompt you for local NAS creds.
</div>


<div>
I can ping it - Log into it - ping the ip and hostname - Just can't see any of the shared drives - Nor Am I even getting the credentials pop window to even add my credentials
</div>


<div>
When you go to Map Network Drive in W10 Explorer, there is a box for &quot;Connect using different credentials&quot;. When you check it, does it pop up the prompt for creds?<br />
<br />
If you get the same error, I'd put Wireshark on it and see if you can find what traffic isn't making through if it's blocked by a firewall or an SMB version issue as John above suggested.
</div>


<div>
Also try to navigate specifically to your share, not just the device IP:<br />
<br />
\\ipaddress\sharename
</div>


<div>
Access is denied when trying to map with different credentials and<br />
and windows cannot access when trying to use file explorer to the \\ipaddress\share
</div>


Jim Gaba

<div>
the user probably administrator is disabled.<br />
use <br />
net use * \\server\sharename from a command prompt<br />
if you get error 53 then it's 99% a credential error<br />
open credential manager windows credentials and set up a new credential and retry
</div>


<div>
The Admin account is disabled but I'm an trying from an local admin account before I attempt the user account. &nbsp;I did get a system error 53 occured. &nbsp;I created a Windows Credential account and it's the same account I can log into the NAS with but same error
</div>


<div>
So I went to go work on this yesterday and now I can't find the device on the network at all.<br />
<br />
Time to just throw it away.
</div>


<div>
<div class="content wysiwyg-content">
Windows 10 Question - I stuck a NAS on a customers network and created a share - at my office it worked from from a Windows 7 computer the customer has Windows 10 - Every Windows 10 computer gives me the same error and I can't get passed and need some help.<br />
<br />
I've played with the Firewall<br />
I've enabled the SMB Feature<br />
I've enabled SMB in the Registry<br />
<br />
I can't get it to work.<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/10_w41/1393141/Mapping-Error.bmp" target="_blank" class="file-inline" title="Windows 10 mapping to NAS (5.5 MB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Mapping-Error.bmp</a>
</div>
</div>


Mapping-Error.bmp

Windows 10 Question - I stuck a NAS on a customers network and created a share - at my office it worked from from a Windows 7 computer the customer has Windows 10 - Every Windows 10 computer gives me the same error and I can't get passed and need some help.

I've played with the Firewall
I've enabled the SMB Feature
I've enabled SMB in the Registry

I can't get it to work.

Windows 10 mapping

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Windows OS

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.