Cannot log in to Dell OpenManage

After a fresh install of  Server Administrator Openmanage I cannot log in.  I've tried the server name and the IP address.  I tried Administrator and the password.  I tried domain\admnistrator.  They all fail.

What needs to be done?
J.R. SitmanIT DirectorAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew LeniartIT Consultant & Freelance JournalistCommented:
I recall striking struck this same problem while setting up a Dell server I purchased for a company a few years ago and couldn't find a fix. The solution at the time (figured out by Dell Support) was that a BIOS update needed to be installed. Didn't make sense to me at the time but that's what fixed it on that occasion.
J.R. SitmanIT DirectorAuthor Commented:
Probably not the case.  The server is a Hyper-V
Andrew LeniartIT Consultant & Freelance JournalistCommented:
Probably not the case.  The server is a Hyper-V
Hope you don't mind my adding a couple of topics (Hyper-V and Virtualization) to your questions topic list to make it more visible to anyone that might be able to help. The BIOS update didn't make sense to me on the physical server I was working on at the time either. Dell support did connect to the server remotely, but I was watching what they were doing like a hawk and they didn't install or change anything else. Go figure.
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

J.R. SitmanIT DirectorAuthor Commented:
Sure. Thank you
Sebastian TalmonSystem Engineer Datacenter SolutionsCommented:
What is your usecase for OpenManageServerAdministrator?

Most of the functions should be implemented in recent iDRAC versions.

If you want central management, you may look at OpenManageEssentials (runs on a windows management server, browser plugins needed) or the new OpenManageEnterprise (you can get it as OVA Appliance, has a HTML5 interface)

You can get OpenManageEssentials/Enterprise from the driver download page at, the official landing pages want an additional registration for download.
J.R. SitmanIT DirectorAuthor Commented:
I had to contact Dell. The issue was openmanage had to be installed on the host computer first
Sebastian TalmonSystem Engineer Datacenter SolutionsCommented:
Yes, if you want to us OpenManage ServerAdministrator (OMSA) you have to install it on each Server you want to manage. It is not a central management solution.

But as it installs a Webserver on each host, some prefer management through iDRAC instead of OpenManageServerAdministrator

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
J.R. SitmanIT DirectorAuthor Commented:
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.