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I am not and RDS expert nor do I have any in my system, but I do have Citrix knowledge and I am assuming the concepts are the same. <br />
<br />
One questions. Are the users profiles being cached on the RDS server?<br />
<br />
How was the initial Outlook profile configured ?<br />
<br />
The only way I can think this will work is with a roaming profile or something similar like Citrix UPM. <br />
<br />
The other option is using OWA. &nbsp;This would require no roaming profile, but I am not sure if this is even an option for you.
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I am not and RDS expert nor do I have any in my system, but I do have Citrix knowledge and I am assuming the concepts are the same.

One questions. Are the users profiles being cached on the RDS server?

How was the initial Outlook profile configured ?

The only way I can think this will work is with a roaming profile or something similar like Citrix UPM.

The other option is using OWA.  This would require no roaming profile, but I am not sure if this is even an option for you.

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Intiial outlook profile was configured by us per user, trying to avoid that again. We dont want to use owa, they need full outlook.
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Intiial outlook profile was configured by us per user, trying to avoid that again. We dont want to use owa, they need full outlook.

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Hello, we have an RDS server with apps configured and specifically about 30 users using Outlook with their mailbox configured...<br />
<br />
Now we want to add a second RDS server for load balancing, problem is, users are not competent enough to reconfigure their email, and its a big admin task for us.<br />
<br />
Any ideas to help me make this new RDS painless for outlook users?
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Hello, we have an RDS server with apps configured and specifically about 30 users using Outlook with their mailbox configured...

Now we want to add a second RDS server for load balancing, problem is, users are not competent enough to reconfigure their email, and its a big admin task for us.

Any ideas to help me make this new RDS painless for outlook users?

Adding Outlook to second RDS server

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.

Remote Access

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Windows Server 2012 is the server version of Windows 8 and the successor to Windows Server 2008 R2. Windows Server 2012 is the first version of Windows Server to have no support for Itanium-based computers since Windows NT 4.0. Windows Server 2012, now in its second release (Windows Server 2012 Release 2) includes Foundation, Essentials, Standard and Datacenter, and does not support IA-32 or IA-64 processors.