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PJ Chapman

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Backing up HP ALM Quality Center version 11

Hi,
  Does anyone have experience in HP ALM Quality Center version 11?  The previous tech left so there is little info. about this setup with no support contract.
 Currently everything for Quality Center (JBOSS, Microsoft SQL Server 2008 R2, Win 2008 R2 Ent. ) is installed in one VM and it's one serves this function.

Any recommendations on a backup and restore plan should anything goes wrong with this server or on the HP ALM Quality Center version 11 application?
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dbaSQL
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I haven't used  HP ALM Quality Center version 11 before, but I should be able to advise on a backup strategy and recovery practices -- if that is what you're looking for.  Is it just everything sitting on one VM -- application and SQL Server?  What are your business recovery requirements?  If you could provide a few more details in this regard, I'm sure I can put some suggestsions together for you.
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PJ Chapman

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Hi dbaSQL,
   Yes, everything is installed and sitting under one VM, for this particular server there really isn't any recovery standard, as it is only used for by a small group.
The backup and recovery solution would be for me to cover myself should it falls apart.

I've asked the IT for a snapshot of the VM, however the IT's policy is to only keep the snapshots for up to 2 weeks time.
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dbaSQL
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Wow! dbaSQL, thank you so much for the detailed backup and restore plan.  I really appreciate your help on this.
Thank you very much.
No problem at all, PJ.  Glad to have helped.