Problem exporting Sonicwall TZ180

J.R. Sitman
J.R. Sitman used Ask the Experts™
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When I try to export the settings on  TZ180 all I get is this.  How do I export them so I can use them on a new Sonicwall?

export
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IT Engineer
Distinguished Expert 2017
Commented:
It looks like you have corrupted firmware.
Try re-flash firmware or try download fresh one, then probably you going to be able export settings.

I had same problem 5 years ago, after new firmware upgrade I was able export settings, then after 2 month I started getting problem with sonicwall, so I've upgraded to Tz 215
J.R. SitmanIT Director

Author

Commented:
What are the risks that the upgrade could crash it?  It is several years old.
Tom CieslikIT Engineer
Distinguished Expert 2017

Commented:
Like always, you can loose all rules,, but you should not. This is different file in different memory block, but do you have a choice ?
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J SpoorTME / Network Security Evangelist

Commented:
save that text as .exp file
looks like your browser rather than prompting you to save, is opening the file
J.R. SitmanIT Director

Author

Commented:
New firmware fixed the issue.

Thanks
Tom CieslikIT Engineer
Distinguished Expert 2017

Commented:
You are very welcome :)
Vinny BoothTechnical Director

Commented:
This has NOTHING to do with corruption and is simply your web browser displaying the XML file contents rather than allowing you to save it.

Upgrading the firmware will help because the saving mechanism is different - but also try a different web browser because I've seen this issue many times and there has been different results with different web browsers.
J SpoorTME / Network Security Evangelist

Commented:
Vinny is right, hence saving that text as a .exp file would have worked.

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