Problem exporting Sonicwall TZ180

When I try to export the settings on  TZ180 all I get is this.  How do I export them so I can use them on a new Sonicwall?

J.R. SitmanIT DirectorAsked:
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Tom CieslikIT EngineerCommented:
It looks like you have corrupted firmware.
Try re-flash firmware or try download fresh one, then probably you going to be able export settings.

I had same problem 5 years ago, after new firmware upgrade I was able export settings, then after 2 month I started getting problem with sonicwall, so I've upgraded to Tz 215

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J.R. SitmanIT DirectorAuthor Commented:
What are the risks that the upgrade could crash it?  It is several years old.
Tom CieslikIT EngineerCommented:
Like always, you can loose all rules,, but you should not. This is different file in different memory block, but do you have a choice ?
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J SpoorTME / Network Security EvangelistCommented:
save that text as .exp file
looks like your browser rather than prompting you to save, is opening the file
J.R. SitmanIT DirectorAuthor Commented:
New firmware fixed the issue.

Tom CieslikIT EngineerCommented:
You are very welcome :)
Vinny BoothTechnical DirectorCommented:
This has NOTHING to do with corruption and is simply your web browser displaying the XML file contents rather than allowing you to save it.

Upgrading the firmware will help because the saving mechanism is different - but also try a different web browser because I've seen this issue many times and there has been different results with different web browsers.
J SpoorTME / Network Security EvangelistCommented:
Vinny is right, hence saving that text as a .exp file would have worked.
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