troubleshooting Question

Server 2016 Printer Share won't push Konica "Account Track" code to clients - have to manually set it

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thecomputerplaceFlag for United States of America asked on
Printers and ScannersWindows 10AzureWindows Server 2016
7 Comments1 Solution135 ViewsLast Modified:
Hello - we have a shared printer from Server 2016.  It's a Konica Minolta bizhub C364.   I changed a few settings on the shared printer from the Server's GUI printer properties window.   I click the Advanced Tab and select "Printing Defaults" then change the following settings.   1.  Set to Grayscale   2.  Set to 1 sided printing  3.  Set the "Account Track" password

I then install the Shared printer on one of the computers and see both numbers 1 and 2 above get set on the installed printer, but not number 3.   I reached out to the Printer company that supplied this machine and they are scratching their heads.   We tried to reinstall the printer, removed the drivers and downloaded the latest from Konica.    We can only print on workstations if I manually set the "Account Track"  on the shared printer after I install it.    Would like to get that "Account Track" code pushing down to workstations.   It was working on the previous Server (SBS 2011) but i can't seem to find what's making it work on that server and not the new one.

Anyone seen this before?
printer.png
ASKER CERTIFIED SOLUTION
thecomputerplace

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