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What browser are you using? (IE, Chrome, Firefox)<br />
If you can, try another one.
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I have tried it with both Internet Explorer and Chrome. Both respond the same. I have since downloaded the Dell Online Diagnostics. &nbsp;This worked on one of the servers but still does not advance beyond the discovering devices. It's been sitting on this for several hours.
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DBBurnsIN

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I worked with Dell Support and they informed me that I had the wrong version of the Support Assist and Server Administrator. I obtained the latest version and it installed and worked correctly.
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I have taken on support for two Dell Servers that are both out of warranty. I am trying to run the Dell Online SupportAssist Diagnostics. I get the same results on both servers which is getting to step 2 (Gathering Tests) where it remain perpetually. Both servers are running Windows Server 2008 R2 Std SP1 64Bit.
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I have taken on support for two Dell Servers that are both out of warranty. I am trying to run the Dell Online SupportAssist Diagnostics. I get the same results on both servers which is getting to step 2 (Gathering Tests) where it remain perpetually. Both servers are running Windows Server 2008 R2 Std SP1 64Bit.

Dell Online SupportAssist Problems

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