Avatar of kenwiens
kenwiens
 asked on

Windows 10 Pro screen blinking after microsoft ID account login - multiple computers

Windows 10 Pro, build 1803, screen blinking after microsoft ID account login - multiple computers

Recently the screens started flashing on my primary computer.  In task manager, I could see windows explorer going into suspend mode and then back to normal.  Happens a little faster than once per second.  System entirely unresponsive except in safe mode (where it works fine)



After numerous attempts following all the suggestions on this site, I bought another mini pc and installed windows on it.  Shortly after, it started to blink.  I went to another computer in my home and logged in (using my microsoft account) and after a while it started to blink.



I've isolated the problem to my microsoft id.  With any other account it all works fine (all 3 computers).  Because the problem starts on any computer I log in to, I don't believe there is anything wrong with my computer, but rather something attached to my profile in my microsoft ID that loads when I log in.



I'd rather not create a new id and reinstall every program on every computer I own - so is there away to cleanup the information (corruption?) associated with a microsoft ID?
Windows OSPC

Avatar of undefined
Last Comment
Mike

8/22/2022 - Mon
John

If your Microsoft Account causes an issue on all computers you log into, it is unlikely to be the local profile.

Try resetting the Microsoft Account from this support page.

https://support.microsoft.com/en-us/help/4026971/microsoft-account-how-to-reset-your-password
kenwiens

ASKER
The only thing I could find there was the ability to reset the password on the account (locally or online).  I did try the online password reset (hoping it might also cleanup other issues with the account) - but no luck.  Screens still blink when signing in with that account.

Thanks for the suggestion though!

Ken
John

Since this affects multiple computers, it is not a computer issue (98%).

You might ask Microsoft Support if they can reset your account. Otherwise you may need to make a new Microsoft Account.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
kenwiens

ASKER
That's sort of what I was thinking too.  I posted a question on the microsoft questions site, not sure how quickly they respond to those.  Maybe time to bite the bullet and start reinstalling apps everywhere (and dealing with the license problems that ultimately raises on some of my apps)  :-)
John

Before you do that (because multiple computers), try a Windows 10 Repair Install on one computer and see if it works. I am not clear why reinstalling apps or a repair on one computer would fix this. But try.


Go to the Media Creation Link:

https://www.microsoft.com/en-us/software-download/windows10

For Windows 10 V1803:

Create a USB Windows Installation key and then run Setup on the USB Key.
This will launch the Repair and proceed normally.
kenwiens

ASKER
Thanks for the suggestion.  I actually did try this already.  I spent about a week of evenings trying to get the first computer to work before I realized the problem travelled with my ID.  I did try the repair but it didn't change things.  Thanks though!
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER CERTIFIED SOLUTION
John

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Andrew Leniart

A very interesting scenario that I've never heard of before. I'd encourage you to contact Microsoft as John already suggested above to find out what causes this problem before changing MS ID's or anything like that. Just trying to find a workaround without knowing the cause could land you with exactly the same problem further down the track.
Mike

No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: John (https:#a42712753)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

FireRunt
Experts-Exchange Cleanup Volunteer