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Cannot connect to a NAS drive from a host server

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Last Modified: 2018-10-24
I am trying to connect to a NAS drive from a host server,

The NAS is domain joined.

When I connect either by hostname, or by IP I get the network error that windows cannot access…

I am able to ping it by name and IP.

Network discovery is turned on.

Server 2012
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Does the NAS require SMBv1?  Gone from all modern operating systems (server and workstation) that have been fully updated.

Can you update the firmware on the NAS to possibly correct this?
bbaoIT Consultant
CERTIFIED EXPERT

Commented:
if you can ping it by name and IP but no access is allowed due to a network error, generally speaking it should be an issue of blocked port. is there a filewall or router between the hosts and the NAS?
Abraham DeutschIT professional
Top Expert 2016

Author

Commented:
SMBv1 is installed the server

 The firmware on the NAS is up to date

is there a firewall or router between the hosts and the NAS
No they are on the same switch behind the same router
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I get the network error that windows cannot access

NET USE R: \\NAS_IP\Folder and authenticate.   What numerical error do you get?
Abraham DeutschIT professional
Top Expert 2016

Author

Commented:
NET USE R: \\NAS_IP\Folder and authenticate.

Is NAT to be replaced with the NAS drives name and IP with the NAS IP?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I was suggesting you try the IP address to see if that works.  Yes, replace the NAS Name with the NAS IP.  Just for testing
Abraham DeutschIT professional
Top Expert 2016

Author

Commented:
System error 53 has occurred.

The network path was not found.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
IT professional
Top Expert 2016
Commented:
This problem has been solved!
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