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Exchange 2016 Eail Stuck i Unreachable Queue
Exchange 2016 CU 10 DAG 2 Nodes
I am getting emails stuck in the Unreachable Queue
support@tgcsnet.com is not a mailbox on my exchange server but I tried to create one and it says it already exists.
any ideas?
I am getting emails stuck in the Unreachable Queue
support@tgcsnet.com is not a mailbox on my exchange server but I tried to create one and it says it already exists.
any ideas?
your screenshot is empty. it may be a distribution list or contact.
ASKER
Tim
ooops
I just removed them when they come back I will post it again
I only have three (3) distribution groups and none have that address.
I do not have any contacts listed.
Any command I can run to check the email address?
ooops
I just removed them when they come back I will post it again
I only have three (3) distribution groups and none have that address.
I do not have any contacts listed.
Any command I can run to check the email address?
You can run the below to try and find that email address:
Get-Recipient -ResultSize unlimited | where {$_.emailaddresses -eq "support@tgcsnet.com"} | fl name, emailaddresses
Get-Recipient -ResultSize unlimited | where {$_.emailaddresses -eq "support@tgcsnet.com"} | fl name, emailaddresses
ASKER
Tim
Thanks for the command
[PS] C:\Windows\system32>Get-Re cipient -ResultSize unlimited | where {$_.emailaddresses -eq "support@tgcsnet.com"} | fl
name, emailaddresses
Name : Support
EmailAddresses : {X400:C=us;A= ;P=TGCSNET;O=Exchange;S=Su pport;, SMTP:Support@tgcsnet.com}
So why do I not see it in the list of mailboxes?
Update
From my outlook client I sent a test email and it bounced back
Thanks for the command
[PS] C:\Windows\system32>Get-Re
name, emailaddresses
Name : Support
EmailAddresses : {X400:C=us;A= ;P=TGCSNET;O=Exchange;S=Su
So why do I not see it in the list of mailboxes?
Update
From my outlook client I sent a test email and it bounced back
Support@tgcsnet.com
10/23/2018 4:02:07 AM - Server at TGCS021-N2.our.network.tgcsnet.com returned '550 4.4.7 QUEUE.Expired; message expired in unreachable destination queue. Reason: There is currently no route to the mailbox database.'
Original message headers:
Received: from TGCS021-N1.our.network.tgcsnet.com (10.2.8.17) by
TGCS021-N2.our.network.tgcsnet.com (10.2.8.18) with Microsoft SMTP Server
(version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256) id
15.1.1531.3; Sat, 20 Oct 2018 23:50:43 -0400
Received: from TGCS021-N1.our.network.tgcsnet.com
([fe80::15aa:fcea:e256:46d3]) by TGCS021-N1.our.network.tgcsnet.com
([fe80::15aa:fcea:e256:46d3%4]) with mapi id 15.01.1531.007; Sat, 20 Oct 2018
23:50:43 -0400
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: "Thomas R. Grassi Jr" <me@tgcsnet.com>
To: Support <Support@tgcsnet.com>
Subject: test
Thread-Topic: test
Thread-Index: AdRo8TSZuf2RtcT8RNqGjX/WcZ3YcA==
Date: Sat, 20 Oct 2018 23:50:42 -0400
Message-ID: <981484c1daff4f8ebca351972926b263@tgcsnet.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <981484c1daff4f8ebca351972926b263@tgcsnet.com>
MIME-Version: 1.0
X-Originating-IP: [10.2.8.69]
Return-Path: me@tgcsnet.com
delete that address from your outlook client auto-complete cache.
also do you have a single domain, or do you have a parent (root) and child domain?
also do you have a single domain, or do you have a parent (root) and child domain?
ASKER
Tim
The email is coming from my nagios server
I just tried to send a test via my outlook to see the results
I need to remove this from my exchange server
Yes I have 3 domains all trusted one is a child domain
The nagios server is on the parent domain
How can I get rid of the address then I would like to recreate it
The email is coming from my nagios server
I just tried to send a test via my outlook to see the results
I need to remove this from my exchange server
Yes I have 3 domains all trusted one is a child domain
The nagios server is on the parent domain
How can I get rid of the address then I would like to recreate it
If that email is coming from a server, you will need to access that server and remove the settings on that server that is sending that email. That part is not an exchange issue. Run the following:
Set-ADServerSettings -ViewEntireForest $true
Next run this recreated cmdlet and it will show you what OU the object is located in your AD environment so that you can remove it or what ever you choose:
Get-Recipient -ResultSize unlimited | where {$_.emailaddresses -eq "support@tgcsnet.com"} | fl name, emailaddresses, OrganizationalUnit, RecipientType, RecipientTypeDetails
Set-ADServerSettings -ViewEntireForest $true
Next run this recreated cmdlet and it will show you what OU the object is located in your AD environment so that you can remove it or what ever you choose:
Get-Recipient -ResultSize unlimited | where {$_.emailaddresses -eq "support@tgcsnet.com"} | fl name, emailaddresses, OrganizationalUnit, RecipientType, RecipientTypeDetails
ASKER
Tim
I looks like a public folder
[PS] C:\Windows\system32>Set-AD ServerSett ings -ViewEntireForest $true
Creating a new session for implicit remoting of "Set-ADServerSettings" command...
[PS] C:\Windows\system32>Get-Re cipient -ResultSize unlimited | where {$_.emailaddresses -eq "support@tgcsnet.com"} | fl
name, emailaddresses, OrganizationalUnit, RecipientType, RecipientTypeDetails
Name : Support
EmailAddresses : {X400:C=us;A= ;P=TGCSNET;O=Exchange;S=Su pport;, SMTP:Support@tgcsnet.com}
OrganizationalUnit : our.network.tgcsnet.com/Mi crosoft Exchange System Objects
RecipientType : PublicFolder
RecipientTypeDetails : PublicFolder
Can I just delete that public folder by removing it from the ad ou? or do I need the command on exchange.
Once I delete that public folder I should be able to create the mailbox with that email address.
I believe that is from my old exchange 2010 setup
What is the proper way to remove them?
support.PNG
I looks like a public folder
[PS] C:\Windows\system32>Set-AD
Creating a new session for implicit remoting of "Set-ADServerSettings" command...
[PS] C:\Windows\system32>Get-Re
name, emailaddresses, OrganizationalUnit, RecipientType, RecipientTypeDetails
Name : Support
EmailAddresses : {X400:C=us;A= ;P=TGCSNET;O=Exchange;S=Su
OrganizationalUnit : our.network.tgcsnet.com/Mi
RecipientType : PublicFolder
RecipientTypeDetails : PublicFolder
Can I just delete that public folder by removing it from the ad ou? or do I need the command on exchange.
Once I delete that public folder I should be able to create the mailbox with that email address.
I believe that is from my old exchange 2010 setup
What is the proper way to remove them?
support.PNG
no you need to remove the public folder from the exchange. just access the Exchange admin center and delete that public folder or remove the email address from the public folder. once that is done, yes you can create a mailbox with that email address if you choose to.
if this was from your old 2010 environment then you will need to use ADSIEdit. see link below for help with removing public folder via adsiedit. if this public folder doesnt exist anymore and isnt in your 2016 environment you will need to use adsiedit but be sure because that is always the last resort.
https://blogs.technet.microsoft.com/mukutdas/2015/09/11/remove-public-folder-using-adsiedit/
https://blogs.technet.microsoft.com/mukutdas/2015/09/11/remove-public-folder-using-adsiedit/
ASKER
Tim
Yes I have no public folders yet on my 2016 environment
Using Adsiedit see attached.
they are in AD in the OU tho
adsiedit.PNG
public-folders.PNG
Yes I have no public folders yet on my 2016 environment
Using Adsiedit see attached.
they are in AD in the OU tho
adsiedit.PNG
public-folders.PNG
oh ok.
go into the EAC and under mailboxes select the ellipses (...) and go to advanced search, and select email addresses and enter the email address and see if it shows up via that search.
ASKER
Tim
I found in the Nagios server where it was using support@tgcsnet.com I changed it to a valid account now
But I would still like to be able to remove these public folders
I found in the Nagios server where it was using support@tgcsnet.com I changed it to a valid account now
But I would still like to be able to remove these public folders
ASKER
Tim
I did the advanced search and did not find the address support@tgcsnet.com
I did the advanced search and did not find the address support@tgcsnet.com
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ASKER
Tim
I made the change on the Nagios server now.
My environment is Windows 2012 R2 Domain Controllers
Should I just delete all the old 2010 public folder from AD?
I made the change on the Nagios server now.
My environment is Windows 2012 R2 Domain Controllers
Should I just delete all the old 2010 public folder from AD?
you can but that is up to you. it seems that those public folders are gone so yes you should be fine, but I leave that part to you.
ASKER
Tim
All good now
All good now