Local Outlook trying to connect to local exchange rather that offiste email
We currently have a few servers in our network. Our AD server and our Exchange server. We are moving over to a offsite email system and will be shutting down the email server in a few weeks. We have setup the accounts on the offsite email system but we are having a few issues. When we try to setup the new accounts in each users outlook, it keeps trying to connect to the old exchange server instead of the new offsite server. I don't want to shutdown the old exchange system just yet. I believe there is a way to modify the workstation registry so it does not look for a local exchange server but rather the offsite system. Does anyone know of a way to do that?
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Have you tried logging in via the web client? If it is hosted, you should be able to log in no problem.
Did you set up your MX records correctly? You may need to contact your host provider and see if that is done. Also as @masnrock pointed out, Autodiscover records may not have been set up correctly since you did point out that it times out.
Did you set up your MX records correctly? You may need to contact your host provider and see if that is done. Also as @masnrock pointed out, Autodiscover records may not have been set up correctly since you did point out that it times out.
You need to remove the Exchange service connection point. Then local outlook will use the autodiscover records. (it checks AD first before DNS)
http://jetzemellema.blogspot.com/2015/10/how-to-remove-exchange-autodiscover-scp.html
http://jetzemellema.blogspot.com/2015/10/how-to-remove-exchange-autodiscover-scp.html
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