iphone contacts problems

Curtis Long
Curtis Long used Ask the Experts™
on
IPhone IOS 12.0.1

Struggleing with contacts

If I search for a contact and it shows two contacts and I delete ONE of them, they both disappear.

Also, if I search for a contact it finds it under "Other results" but if I scroll down the list this contact does not show up

Can someone help me understand whats happening??
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System Administrator / Postmaster
Commented:
Have you configured any contacts sync? maybe more than one? issues in managing contacts may be tied to multiple sync.
Here some general directions on how to configure your phone with google contacts (and therefore how to disable sync by reverting the steps) and how to export them for subsequent importing as you may decide to clean up your address book and repopulate it.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If using Outlook and iTunes, make sure in iTunes Sync that Outlook only is selected and not iCloud.

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Commented:
Thanks!!

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