Changing Thanks to Thanks and Greets - OUTLOOK 2016

Outlook 2016 when typing Thanks at the end of my typed out message changes it to "THANKS AND GREETS"  this is driving me crazy... How do I stop this from happening..  Seems like the latest outlook update put this into place.

GorapsI.T. ManagerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Karen FalandaysTraining SpecialistCommented:
Hmm, seems like somehow you have either modified an Autocorrect entry or accidentally created an autotext. Go to File>Options>Mail>Spelling and Autocorrect and see if there is a rogue entry in there for Thanks!
JohnBusiness Consultant (Owner)Commented:
Check as per above.

Certainly an update did not cause this.

Try typing:   Thanks for this      What happens?
GorapsI.T. ManagerAuthor Commented:
When I type THANKS it has "HIT ENTER FOR THANKS AND GREETS"     Thanks for this...  Nothing happens..   I am not the only one with this same problem...
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

JohnBusiness Consultant (Owner)Commented:
Perhaps on one problem machine with few Autocompletes, clear Autocomplete, restart and test.

It does appear to me and the expert above that it is an Autocomplete issue.

Try it and see.
Andrew LeniartIT Consultant & Freelance JournalistCommented:
This sure sounds like an Auto Correct issue to me as well, though I wouldn't rule out updates as the cause just yet. The last bunch of Office Updates I installed re-enabled Addins I had disabled and even caused some to be resinstalled that I had completely removed from Outlook! (Winzip Courier was re-added just as an example)

What version and build is your Outlook 2016? Click File > Office Account in Outlook?

What does it say for "Version" and "Build" to the right of the "About Outlook" icon?

Apart from that, Auto Correct is the only thing I can think of, so also suggest checking that as per Karen Falandays comment. Just type "Thanks" in the replace box and see what entries are there.
GorapsI.T. ManagerAuthor Commented:
Version 1803 ( Build: 9126.2295) - -   Nothing shows up in the replace box when THANKS is typed.
Andrew LeniartIT Consultant & Freelance JournalistCommented:
Version 1803 ( Build: 9126.2295)
Hmm. I was expecting yours to be higher than mine. I'm on Version 1809 (Build 10827.20150 Click-to-Run) so that still doesn't rule out this being caused by an update to my mind.

Nothing shows up in the replace box when THANKS is typed
Nothing at all? You don't get something similar to below? The highlighted is a default entry and should be there on yours?

GorapsI.T. ManagerAuthor Commented:
Sorry.. I meant.. nothing as in THANKS and Greets doesnt show up.
Andrew LeniartIT Consultant & Freelance JournalistCommented:
This could be an addin that got installed. You don't have something similar to this installed do you?

Close Outlook and restart in Safe mode

Windows Key + R
Outlook /Safe

Try it now. Does it still happen?
GorapsI.T. ManagerAuthor Commented:
Does not do it in safe mode.   I do not have any add-in running in Normal mode when it happens.
Andrew LeniartIT Consultant & Freelance JournalistCommented:
Ok, if safe mode cures it, then we're getting closer. Auto Correct will still work in Safe mode, so that rules that out as a cause.

Just humor me for a moment and do the following;

Right-click your Outlook icon and select "Run as administrator"
Click File > Options > Add-ins

Take a screenshot and post it in your next comment.
GorapsI.T. ManagerAuthor Commented:
Andrew LeniartIT Consultant & Freelance JournalistCommented:
Thanks for doing that Goraps. When you said you didn't have any add-ins running in Normal mode, it didn't quite make sense to me, and I see from your capture that there are indeed several that are running while Outlook is active.

Suggest disabling the add-ins I've highlighted below and re-testing. One of them may have gone rouge. If the problem disappears after disabling those add-ins, then all you'll need to do is re-enable one at a time and keep testing until the problem recurs to identify the troublesome add-in.

Disable Highlighted Add-ins and retest
To disable add-ins

Right-click your Outlook icon and select "Run as administrator"
Click File > Options > Add-ins
Click the "Go" button to the right of COM Add-ins
Untick the highlighted add-ins above
Click OK

Close outlook and reopen it again.

Does the unwanted behavior still occur now? If not, then it's one of those add-ins.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
The same thing happened to me.   I believe an add-in called KuTools may have inserted this..
Here is the fix

Open a blank email
Click the Insert Tab on top
Click the down arrow on "Quick Parts" and then view the Auto Text entries.  You will see an entry for "Thanks and Greets"
Right click on the entry for "thanks and greets" and choose organize and delete.
Delete the entry in the "building blocks" column
Andrew LeniartIT Consultant & Freelance JournalistCommented:
TEGTGI, if you read the previous comments, you will see that's already been covered. This issue has nothing to do with Auto Text.
Auto Text and Quick Parts are different features.  I did NOT see "Thanks and Greets" in my auto text...I DID see it in Quick parts.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.