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Google provides no facility for this.<br />
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There are many systems on GitHub + others you can find in searching.<br />
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Many good ones around, both free + premium.
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Google Groups' &quot;collaborative inbox&quot; product can potentially be used in this way:<br />
<a href="https://www.youtube.com/watch?v=2uzYQIRS0Ks" rel="ugc">https://www.youtube.com/watch?v=2uzYQIRS0Ks</a><br />
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Here is an overview on setup:<br />
<a href="https://support.google.com/a/answer/167430?hl=en" rel="ugc nofollow">https://support.google.com/a/answer/167430?hl=en</a><br />
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Here's a view into what this looks like:<br />
<a href="https://www.youtube.com/watch?v=TBetsTjjBdM" rel="ugc">https://www.youtube.com/watch?v=TBetsTjjBdM</a><br />
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I'm not sure how robust this solution is compared to actual ticketing systems, but it seems like it's worth testing out for your use case.
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GSW Dubs

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While I do not like the idea to use Google for any of the data that I care about (I am biased... against Google - most of the times), if I were you, I would use Google Forms.<br />
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As you already have mentioned... Google Forms I think you already know what it can do, have you checked this help article? <a href="https://gsuite.google.com/learning-center/products/forms/#!/" rel="ugc nofollow">https://gsuite.google.com/<wbr />learning-c<wbr />enter/prod<wbr />ucts/forms<wbr />/#!/</a>
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I'd like to thank everyone who help on this!
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Can I create a google form or google site for IT ticketing. Everyone in the organization has a google g suite account.
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Can I create a google form or google site for IT ticketing. Everyone in the organization has a google g suite account.

IT ticketing system

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Web Development

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