troubleshooting Question

Windows 10 X64 Home can't see server shares by name when user first tries for the day.

Avatar of Dean Egner
Dean EgnerFlag for United States of America asked on
NetworkingWindows OS
6 Comments2 Solutions74 ViewsLast Modified:
I have a client in a non-domain Windows server environment.  Every morning, one of the workstations, running Windows 10 Home Edition X64, patched to 1803, can't see the shares on either of the two servers.  The persistent share connection returns a "Cannot access \\server\share".  I can get to the shares if I put in the IP address but not by name.  I can browse the internet with no problem.  Once I ping the servers IP, I can then get to the server shares by name.  We have verified that the ethernet card has the "allow the computer to turn off this device to save power" is disabled.
Any thoughts on what else may cause this?
Thanks
ASKER CERTIFIED SOLUTION
Robert Retzer
Computer Service Technician

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