Windows 10 X64 Home can't see server shares by name when user first tries for the day.

Dean Egner
Dean Egner used Ask the Experts™
on
I have a client in a non-domain Windows server environment.  Every morning, one of the workstations, running Windows 10 Home Edition X64, patched to 1803, can't see the shares on either of the two servers.  The persistent share connection returns a "Cannot access \\server\share".  I can get to the shares if I put in the IP address but not by name.  I can browse the internet with no problem.  Once I ping the servers IP, I can then get to the server shares by name.  We have verified that the ethernet card has the "allow the computer to turn off this device to save power" is disabled.
Any thoughts on what else may cause this?
Thanks
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Please do the following:

1. Delete all folder shares:   NET USE T: /Delete for all drives T:
2. Restart the computer.
3. Make your logon script as follows:
NET USE Z: /Delete
NET USE Z: \\folder\share   for all drives Z:

That should eliminate the effects of persistence.

Upgrade the machine to Windows Pro. Home has always been defective for business use.
bbaoIT Consultant

Commented:
it should be a name resolving issue.

make sure you have NETBIOS over TCP/IP enable for the network adapter in use, also make sure IPv6 is in use. you may simply run Home Group troubleshooting wizard to fix the issue.
Computer Service Technician
Commented:
You should probably upgrade the computer to windows 10 pro instead of home edition. Join it to your network then the users should be able to access the shared network drives. Home edition is not really network friendly in an office environment
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Dean EgnerDirector of Professional Services

Author

Commented:
I am planning this anyway so will push the schedule up.  Thanks for the advice!
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Upgrading to Windows Pro was what I suggested in the first post here.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Hello Dean, Thanks for following up. I do appreciate you doing this.

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