BSOD 3B
Win7 64bit
I am back to the BSOD 3B issue. See https://www.experts-exchange.com/questions/29091916/BSOD-3B.html
I have been getting them again now a few times a week. I've attached the most recent minidump file.
About a month ago, I set the comp to save a minidump to the \Windows\minidump folder, but noticed that for the last few, there was no recent file in that folder. So, I went back and checked and found that the setting was now for a full kernel dump. I set it back to a minidump and that's how I got the attached. I couldn't find where, if anywhere, the full kernal dumps were going. They were not where they were supposed to go based on the settings.
I have attended to checking drivers for BIOS, MB (ASUS M5A97 R2.0) chipset, video, and LAN. Also ran MEMTEST86+ test 5 last night for 147 passes with no errors.
I am back to the BSOD 3B issue. See https://www.experts-exchange.com/questions/29091916/BSOD-3B.html
I have been getting them again now a few times a week. I've attached the most recent minidump file.
About a month ago, I set the comp to save a minidump to the \Windows\minidump folder, but noticed that for the last few, there was no recent file in that folder. So, I went back and checked and found that the setting was now for a full kernel dump. I set it back to a minidump and that's how I got the attached. I couldn't find where, if anywhere, the full kernal dumps were going. They were not where they were supposed to go based on the settings.
I have attended to checking drivers for BIOS, MB (ASUS M5A97 R2.0) chipset, video, and LAN. Also ran MEMTEST86+ test 5 last night for 147 passes with no errors.
David Johnson, CD
no file attachment try again to upload it.
ASKER
Another try at upload. Thanks.
102918-25537-01.dmp
102918-25537-01.dmp
ASKER CERTIFIED SOLUTION
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ASKER
Thanks David. I am setting up a chat with Mcafee to do this fix. Do you have a way of doing it?
ASKER
McAfee won't help b/c my subscription is through Optimum. Trying to reach the McAfee team at Optimum, not easy!
ASKER
I can use Control Panel --> Programs and Features to uninstall and reinstall. Does that make sense. Also, McAfee will say to uninstall any 3rd party AV apps. I use malwarebytes and do not want to uninstall it. Does that make sense?
Yes, just don't remove malwarebytes
ASKER
Thanks, David. I did the uninstall and reinstall of McAfee. I do not yet know for sure that this solved the problem. We shall see. If I get another 3B, I will pursue with Optimum first.
ASKER
Thanks again David. Over two weeks now and no 3B BSOD!