Avatar of Bryan Pivik
Bryan Pivik
 asked on

Gaining access to files behind a Windows 10 local password

We have a client who's mother has recently passed away. The family would like to gain access to the files currently on the mother's old computers, but they do not know the current passwords. I would like to know the best way to accomplish this. She has 2 machines both running Windows 10?
Windows 10Windows OS

Avatar of undefined
Last Comment

8/22/2022 - Mon

Two possible ways:

1. Assuming you can remove the hard drives, do so, mount in a USB Carrier, hook up to a working machine, take ownership of the User folders and copy the documents to a working drive.

2. Assuming the person used a Microsoft Account, and assuming you know the email address, log into the Microsoft Live site and attempt to change the password. That may not work because of security questions, but try. If successful, that is likely for both computers.
Andrew Leniart

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
John Crawford

I use Ghost Enterprise from Symantec and can take a image created on my console computer (this is the backup imaging server), open the image in the ghost explorer program (this is special image browser that comes with Ghost Enterprise) and view all files. I am using a older version of Ghost Enterprise, Im assuming same thing can be done with newer version.

You can then copy the files from the browser to the desktop. If you are a techie you can probably buy one or two lic (unless the min is 10) or the trial version for testing out.

you can also try to remove the password with NTpassword   https://pogostick.net/~pnh/ntpasswd/
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.