Redundant Outlook 2016 notifcations

snoopaloop
snoopaloop used Ask the Experts™
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Outlook 2016 in Windows 10 sends email notification but then sends the email notifications again later  on during the day.  I went into settings, notifications and turned off Outlook app notifications but that shut off notifications completely for Outlook.  Any ideas?  We are using Microsoft hosted office 365 Exchange.
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Try this.

Option 1: Disable notifications for the Windows Mail and Calendar app
Notifications buttonThe easiest way to get rid of all the Notifications which the Mail and Calendar app might generate, would be to disable their generic Notification option in Windows Settings.

Go to the “Notifications & actions” section in Windows Settings;
Start-> Settings-> System-> Notifications & actions
When you scroll down, you’ll see a list of all your apps which can generate notifications. Set the one for Mail to Off.
If your mail account is an Exchange Active Sync account (for instance, when your mailbox is hosted on an Exchange server or on Outlook.com), also disable the notifications for the Calendar app.
bbaoIT Consultant

Commented:
the method above is for the built-in Mail app of Window 10.

did you have ever configure your email address with the built-in Mail app of Windows 10 (not Outlook 2016)?

Author

Commented:
No. The default mail app is not configured.  I want notifications just not redundant ones.
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Try getting your email without Outlook (e.g., webmail) to see if the issue is with Outlook or another app on your PC. If the problem goes away, then the issue is within Outlook.

Author

Commented:
The notfications go away when there's no Outlook installed.
Try disabling all the rules in Outlook. A new Outlook profile might work.You can also try running Outlook in Safe mode which disables plugins.

Maybe try a new Windows User profile & setup Outlook to see if there is something specific to this machine.
Start > Run.

Outlook /safe

Author

Commented:
The user is no longer available to work with. Thx!

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