troubleshooting Question

Autodiscover exchange 2016

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Leigh2004Flag for United Kingdom of Great Britain and Northern Ireland asked on
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Hi, we are running 2012 R2 with EX2016 (all up to date) we configured autodiscover following this to no avail.

Running "Get-ClientAccessService | fl AutoDiscoverServiceInternalUri" returns "AutoDiscoverServiceInternalUri :"

"test-outlookwebservices" returns "Unable to find the client accesss monitoring user."

"get-outlookprovider" returns

Name                          Server                        CertPrincipalName             TTL
----                          ------                        -----------------             ---
EXCH                                                                                                              1
EXPR                                                                                                              1
WEB                                                                                                               1

Test-OutlookWebServices -MailboxCredential:(Get-Credential mydomain\user1) returns

Source                                                 ServiceEndpoint                                    Scenario                                             Result    Latency
------                              ---------------                     --------                       ------  -------                 Autodiscover: Outlook Provider       Failure      30                                                                               Exchange Web Services                     Skipped       0                                                                               Availability Service                              Skipped       0                                                                               Offline Address Book                         Skipped       0

Getting lost now, where do I go from here?

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