Stephane ROZE
asked on
anti spam exchange tag [spam] all email from antispam filter online
Hi,
I have a problem with some exchange servers 2010.
I have an external anti spam filter (online) to point my MX Record.
When an email come to the antispam filter. Every mail was tagged [spam] in the object email but it's the exchange server who tagg [spam] not our antispam filter.
If I disable all option's antispam in exchange manager.. I have always [spam] in object..
But if I point my MX directly to my exchange server, the mail come correctly to the mailbox without [spam].
Some people have an idea to resolve this problem.
For informations all work fine before last week.
Many thanks.
I have a problem with some exchange servers 2010.
I have an external anti spam filter (online) to point my MX Record.
When an email come to the antispam filter. Every mail was tagged [spam] in the object email but it's the exchange server who tagg [spam] not our antispam filter.
If I disable all option's antispam in exchange manager.. I have always [spam] in object..
But if I point my MX directly to my exchange server, the mail come correctly to the mailbox without [spam].
Some people have an idea to resolve this problem.
For informations all work fine before last week.
Many thanks.
ASKER
Enable SPF record for your domain.
Reset users passwords.
Run a complete antivirus and malware scan on all domain joined machine.
Run a complete antivirus malware scan on Exchange server.
Reset users passwords.
Run a complete antivirus and malware scan on all domain joined machine.
Run a complete antivirus malware scan on Exchange server.
Also verify if exchange server public IP is not blacklisted using mxtoolbox.
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It's not required. Set the outbound emails to also use smarthost.