We help IT Professionals succeed at work.

Office 365 - New Install - Word docs are showing as xml docs

64 Views
Last Modified: 2018-11-08
Hi!
I just set up a current employee on Windows 10.  I also just downloaded Office 365 for the first time on your her computer.  All her Word documents are showing up as Office Open XML Docs.  Even when she opens it and saves as a Word document, the icon does not change to a Word doc.  Her excel files are associated correctly.  
TIA for you help!
Lisa
Comment
Watch Question

Senior Technical Lead
CERTIFIED EXPERT
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION

Author

Commented:
Yes, office was installed, but I did you fix and that worked.  Thanks!
Lisa :)
Owen RubinConsultant

Commented:
Somewhere along the way the Open Default setting for Word docs was changed to Excel, so Windows files will look like Excel files in the Explorer.

If you want to change a file types then go to the Settings menu:

Step 1: Press Windows Key and “X” and click “Settings” from the resulting menu.

Alternatively, search for “Settings” in the Windows search bar and click the relevant result.

Step 2: Select “Apps” from the list of options.

Step 3: Click “Default apps,” from the left-hand menu.

Step 4: Scroll down if needed, and click “Choose default apps by file type.”

You’ll then be presented with a list of all of the file types Windows 10 supports with their associated applications on the right-hand side. If a file type doesn’t have a particular application set up to handle it, there will be a grey “+” icon instead.

Step 5: Scroll through the list to find the file type that you want to change the file association for. Click the application or “+” icon to its right.

Step 6: Choose your preferred application from the list that appears and click its corresponding icon.

Use this method to change file types .doc and .docx and any other file types you want to open with Word.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.