troubleshooting Question

Office 365 - New Install - Word docs are showing as xml docs

Avatar of lisafamf
lisafamfFlag for United States of America asked on
Windows 10Microsoft OfficeWindows OS
3 Comments1 Solution69 ViewsLast Modified:
Hi!
I just set up a current employee on Windows 10.  I also just downloaded Office 365 for the first time on your her computer.  All her Word documents are showing up as Office Open XML Docs.  Even when she opens it and saves as a Word document, the icon does not change to a Word doc.  Her excel files are associated correctly.  
TIA for you help!
Lisa
ASKER CERTIFIED SOLUTION
Radhakrishnan
Senior Project Manager-Technical

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros