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MS Word Envelope Tool is failing

MS Word Envelope Tool is failing

When I take a normal address and select Tools > Envelope

I get some strange view where only the left few characters in the address are shown, and the envelop is the wrong orientation.

Why?

John

At the top, it says print to Printer.
At the bottom, it says print to PDF. Can you change this to Printer?

Try resetting that and printing on a plain piece of paper (so as to not waste envelopes).

Then, it that fails, reinstall the printer driver.

curiouswebster

ASKER

That is normal, for it to offer PDF and other selections, This is a Mac version.

This is the Page Setup, so I find it odd that it shifts to some kind of landscape mode...

Screen-Shot-2018-11-09-at-12.52.18-P.png

John

Envelopes are landscape. They go in the printer lengthwise and print landscape on the envelope.

curiouswebster

ASKER

Yes, I know. I have used this method for years. But now, that feature started to fail. I need to know why.

John

Try, as mentioned above, reinstall the Printer Driver.

curiouswebster

ASKER

Sorry, I missed that suggestion. I wonder how I do this on a Mac?

John

I am not sure. You can install software on a MAC, and I think you can uninstall software as well.

http://osxdaily.com/2011/06/20/uninstall-mac-applications/

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Eric Fletcher

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curiouswebster

ASKER

Thanks