<div>
Nothing to do with VMware vSphere<br />
<br />
so this does not work<br />
<br />
<a href="https://www.top-password.com/blog/reset-forgotten-windows-server-2016-password/" rel="ugc">https://www.top-password.com/blog/reset-forgotten-windows-server-2016-password/</a><br />
<br />
is this a duplicate or this ?<br />
<br />
<a href="https://www.experts-exchange.com/questions/29125618/Unable-to-change-local-admin-password-via-cmd.html" rel="ugc">https://www.experts-exchange.com/questions/29125618/Unable-to-change-local-admin-password-via-cmd.html</a>
</div>


Chris West

<div>
Hello,<br />
<br />
1. No. it does not work. D spins up as the dvd drive. There is no windows directory at all there. I do also have a X drive and it has windows\system32 folder but no utilman.exe. <br />
<br />
2. Yes. That was my old basic account. I spoke with support and they advised me to just re create the question on my upgraded account. <br />
<br />
Sorry for the confusion and thanks for the response.
</div>


<div>
In command prompt can you type in &nbsp; diskpart &nbsp;tap enter key.<br />
Now type in &nbsp; list volume &nbsp;<br />
<br />
Please post results.
</div>


<div>
maybe C: is just Offline, not assigned a drive letter.<br />
<br />
I would BOOT from <a href="https://www.hirensbootcd.org/" rel="ugc">https://www.hirensbootcd.org/</a><br />
<br />
and try again..
</div>


<div>
Hello joinaunion,<br />
<br />
As requested<br />
<br />
Thanks!<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/11_w45/1400930/Capture2.PNG" target="_blank" class="file-inline" title="diskpart capture (46 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Capture2.PNG</a>
</div>


Capture2.PNG

<div>
Andrew,<br />
<br />
That may be my final recourse but I would have to turn that, or any third party tool, over to our security department for review and that could take days or weeks. I just do not understand why so many people have been able to run this successfully and I simply do not have that option.
</div>


<div>
It could be that additional drivers are required to be loaded, for the storage controller!<br />
<br />
no storage controller driver, no disk!<br />
<br />
Do you have access to the VM settings ?<br />
<br />
Tried booting of the DVD ?
</div>


<div>
Okay utilman.exe does exist in Windows 2016<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/11_w45/1400933/2018-11-09-22_18_52-172.xxx--Remote-.png" target="_blank" title="2018-11-09-22_18_52-172.xxx--Remote-.png (199 KB)"><img alt="2018-11-09-22_18_52-172.xxx--Remote-.png" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2018/11_w45/800_1400933/2018-11-09-22_18_52-172.xxx--Remote-.png" /></a>
</div>


2018-11-09-22_18_52-172.xxx--Remote-.png

<div>
Agree try a controller driver before we continue with other steps.
</div>


<div>
I do have access to the VMWare mgmt console but I am unsure how to add it from there. I use VSphere 6.5<br />
<br />
Any pointers please?
</div>


<div>
I've just booted a VMware virtual machine from the Windows 2016 DVD, and selected Repair, and selected a Command Prompt.<br />
<br />
Installation was located on E:\<br />
<br />
and in E:\Windows\System32 was the file utilman.exe.<br />
<br />
This is using the standard Windows 2016 template for the OS. e.g. LSI Logic SAS controller.<br />
<br />
If yours is different you may need to add a driver, unless additional security or policies have been applied.
</div>


<div>
do you have access to the web console ? via a browser ?<br />
<br />
see my EE Article<br />
<br />
<a href="https://www.experts-exchange.com/articles/28864/HOW-TO-Connect-to-the-VMware-vSphere-Hypervisor-6-5-ESXi-6-5-using-the-vSphere-HTML5-Web-Host-Client-6-5.html" rel="ugc">Part 2: HOW TO: Connect to the VMware vSphere Hypervisor 6.5 (ESXi 6.5) using the vSphere (HTML5 Web) Host Client 6.5</a>
</div>


<div>
I do use the web console<br />
<br />
Respectfully, I do not see how to add the driver(s) preboot. Is the method to do so in one of the &quot;parts&quot; at the bottom of the page?
</div>


<div>
Can you try the solution here and let us know results.<br />
<a href="https://www.experts-exchange.com/questions/27731136/Virtual-Hard-Drive-not-showing-up-in-virtual-machine-guest-OS.html" rel="ugc">https://www.experts-exchange.com/questions/27731136/Virtual-Hard-Drive-not-showing-up-in-virtual-machine-guest-OS.html</a><br />
<br />
This is the KB article in the solution.<br />
<a href="https://kb.vmware.com/s/article/1013975" rel="ugc nofollow">https://kb.vmware.com/s/article/1013975</a>
</div>


<div>
What Controller is used in the VM?
</div>


<div>
@joinaunion<br />
I have tried to run the cmds and I have attached the screenshot from trying to load dev manager. No luck,<br />
<br />
In regards to &quot;<a href="https://kb.vmware.com/s/article/1013975" rel="ugc nofollow">https://kb.vmware.com/s/article/1013975</a>&quot;. I cant change the owner of the disk.sys and pci.sys since the only account that I can login with is a standard account.<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/11_w45/1400942/Capture4.PNG" target="_blank" class="file-inline" title="Capture4.PNG (32 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Capture4.PNG</a>
</div>


Capture4.PNG

<div>
@Andrew<br />
<br />
This server is using a SCSI controller. I have also added a screen shot from VSphere<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/11_w45/1400941/server-specs.PNG" target="_blank" class="file-inline" title="server-specs.PNG (42 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>server-specs.PNG</a>
</div>


server-specs.PNG

<div>
I &nbsp;just wanted to thank you both greatly. I was able to attached the tools iso and load the driver from a cmd prompt and the os drive went to F! I was able to copy the file over successfully and launch the cmd prompt!!<br />
<br />
Thanks again!.
</div>


<div>
<div class="content wysiwyg-content">
Hello,<br />
<br />
I am trying to reset the local admin password for Windows Server 2K16. The only account that has access to the desktop is a basic user account so I am unable to make any changes in the GUI (lusrmgr.msc). I tried to boot to the windows recovery prompt but I can not seem to find the drive with the local os installed. Below are the following drives that I can see in recovery cmd:<br />
<br />
A:<br />
D:<br />
X:<br />
<br />
How can I get C, or the hdd with the actual os to show? I do have a \windows\system32 folder in X but there is no utilman.exe file. This is a VMWare box if that helps<br />
<br />
Thanks in advance!
</div>
</div>


Hello,

I am trying to reset the local admin password for Windows Server 2K16. The only account that has access to the desktop is a basic user account so I am unable to make any changes in the GUI (lusrmgr.msc). I tried to boot to the windows recovery prompt but I can not seem to find the drive with the local os installed. Below are the following drives that I can see in recovery cmd:

A:
D:
X:

How can I get C, or the hdd with the actual os to show? I do have a \windows\system32 folder in X but there is no utilman.exe file. This is a VMWare box if that helps

Thanks in advance!

Reset local admin password via recovery cmd

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