Wrong picture of person in Android S9+ Contacts list?

Hi Experts,

I recently consolidated a number of contacts that were duplicated in my contacts list on my Android S9+ mobile phone.

Now I've noticed that a lot of the consolidated contacts have the wrong avatar of the persons face, in many cases, the avatar on the contact is of a totally different person than who the contact in my phone really is.

Can anyone explain the best way to fix this so that the pictures on the contacts are correct? Please include step by step instructions if possible as I'm relatively new to Android phones, being an Iphone user for many years.

Many thanks for any help.

Regards, Andrew
LVL 27
Andrew LeniartIT Consultant & Freelance JournalistAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Thomas Zucker-ScharffSolution GuideCommented:
Andrew,

I don't own an S9, I use an S8, but have been an Android user for years.  It sounds like you combined incorrect contacts.  What to do depends on both how they were combined and how many.  If the are not too many, I would go in manually to each one and unlink the incorrect contact.

On android
Open contacts
Tap the contact to look at
Tap the 3 dots in the upper righthand corner
Tap manage linked contacts
Tap the unlink link next to the incorrect contact and save

If the are many (like you used the merge duplicates function) you may have to do this for each one or the may be done way I don't know of.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Andrew LeniartIT Consultant & Freelance JournalistAuthor Commented:
Hi Thomas,

What to do depends on both how they were combined and how many.
I got there by clicking the three dots in the "Contacts" screen, and then tapping "Manage Contacts" and then "Merge Contacts". It gave me a list of contacts with the same numbers and I just tapped the circles of all of them. Perhaps that's where I went wrong?

On android
Open contacts
Tap the contact to look at
Tap the 3 dots in the upper righthand corner
Tap manage linked contacts
Tap the unlink link next to the incorrect contact and save

That fixed it, though it was a pain in the proverbial because I have so many contacts! lol

Thanks for your help Tom, much appreciated. Was driving me nuts :)

Regards, Andrew

P.S..
I don't own an S9, I use an S8
Steps were identical.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Images and Photos

From novice to tech pro — start learning today.