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Odd set of errors. You seem to have 2x errors.<br />
<br />
1) Unresolvable host.<br />
<br />
2) Some sort of Apache 500 Internal error.<br />
<br />
First fix your host resolution. If the 500 error persists, refer to your Apache logs or your FPM PHP logs for more detail.
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Hi David,<br />
Thank you for your comment. Would you have any suggestions as to how to fix my host resolution?<br />
Regards,<br />
M.
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<div class="content wysiwyg-content">
Hi,<br />
<br />
SugarCRM is running on a LAMP stack. When trying to save or update a record in the Cases module in SugarCRM Enterprise 8.0, I get the following error (attached):<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/11_w46/1401177/1.png" target="_blank" title="Error 1 (10 KB)"><img alt="Error 1" class="file-block lazyload" style="max-width: 482px;" data-src="https://filedb.experts-exchange.com/incoming/2018/11_w46/1401177/1.png" /></a><br />
<a href="https://filedb.experts-exchange.com/incoming/2018/11_w46/1401178/2.png" target="_blank" title="Error 2 (12 KB)"><img alt="Error 2" class="file-block lazyload" style="max-width: 469px;" data-src="https://filedb.experts-exchange.com/incoming/2018/11_w46/1401178/2.png" /></a><br />
Also, on inspecting the logs, I see the following line:<br />
<br />
Elasticsearch: connection went away to elasticsugar:9200
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2.png

1.png

Hi,

SugarCRM is running on a LAMP stack. When trying to save or update a record in the Cases module in SugarCRM Enterprise 8.0, I get the following error (attached):





Also, on inspecting the logs, I see the following line:

Elasticsearch: connection went away to elasticsugar:9200

Odd set of errors. You seem to have 2x errors.

1) Unresolvable host.

2) Some sort of Apache 500 Internal error.

First fix your host resolution. If the 500 error persists, refer to your Apache logs or your FPM PHP logs for more detail.

Hi David,
Thank you for your comment. Would you have any suggestions as to how to fix my host resolution?
Regards,
M.

Elasticsearch error on save

SugarCRM produces the web application Sugar, a customer relationship management (CRM) system that is available in both open-source and commercial open-source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.