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nmichele asked on

Elasticsearch error on save

Hi,

SugarCRM is running on a LAMP stack. When trying to save or update a record in the Cases module in SugarCRM Enterprise 8.0, I get the following error (attached):

Error 1
Error 2
Also, on inspecting the logs, I see the following line:

Elasticsearch: connection went away to elasticsugar:9200
SugarCRM* LAMP

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Last Comment
nmichele

8/22/2022 - Mon
David Favor

Odd set of errors. You seem to have 2x errors.

1) Unresolvable host.

2) Some sort of Apache 500 Internal error.

First fix your host resolution. If the 500 error persists, refer to your Apache logs or your FPM PHP logs for more detail.
ASKER
nmichele

Hi David,
Thank you for your comment. Would you have any suggestions as to how to fix my host resolution?
Regards,
M.
ASKER CERTIFIED SOLUTION
nmichele

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