you are not authorized to do message tracking

error "you are not authorized to do message tracking"
I added myself to local domain admins group in directory, but still got the same error.

is that something do check in mtstore.nsf ??
porambokuAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Sjef BosmanGroupware ConsultantCommented:
What release Domino do you use in this case? I see this message only in relation with R4 or R5... So it still happens in R9?

I assume you need indeed more rights on the server. When you change a Group, you'll have to wait some time before all changes become effective. Maybe you just have to try later again today?
porambokuAuthor Commented:
Domino 9.0.1
I waited about 2 hours (assuming it's replication -my replication interval is 5 minutes)
Sjef BosmanGroupware ConsultantCommented:
No, it's not replication, it's internal tables, it should take less than 30 minutes, and there is some command that should speed it up but I'm not familiar with it.

Is he server itself in the ACL, as Manager?
Maximize Customer Retention with Superior Service

The IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more to help build customer satisfaction and retention.

Sjef BosmanGroupware ConsultantCommented:
What's in the Configuration document for your server?

"Allowed to track messages       The names of servers and/or users allowed to track messages on this server.
If you leave this field blank (default), only members of the LocalDomainServers group are authorized to track messages on this server. If you add any entries to this field, you must list all servers and/or users that are allowed to track messages on this server."

From: https://www.ibm.com/support/knowledgecenter/en/SSKTMJ_9.0.1/admin/admn_configuringtheserverformessagetracking_t.html

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
porambokuAuthor Commented:
in the config doc,
allowed to track messages is listed as localdomainsevers

but I am a member of local domain admins group which is a listed under administrators (will have issue remote console commands/compact/tract or delete or Crete replica/track messages, etc...) I server document..
Sjef BosmanGroupware ConsultantCommented:
The message store is a lot more secure than the other databases, and for some good reasons. I've never seen the message, so all I can say is that you'll get into trouble if you don't follow the directions...

Sorry I cannot be more helpful. Maybe you have to open a ticket at IBM for this issue?
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
IT Administration

From novice to tech pro — start learning today.