troubleshooting Question

Office asks for activation even though it's already activated

Avatar of Alain Bensimon
Alain Bensimon asked on
Microsoft ApplicationsWindows 10Microsoft OfficeWindows OS
16 Comments1 Solution149 ViewsLast Modified:
Hello,

I have a problem with office professional plus 2016. They get the activation key with a MAK key and it works fine.

I've been installing them on many computers and my problem is on computers with windows 10 with a preinstalled office version.

First I have uninstalled it, using the tool of Microsoft since the uninstallation is not present in the add/remove software of the control panel.

Then after restarting the computer, I install it and if I look in "account", I see this


Then, the next day, I get this


and this


So I try to re-enter the key, but activation fails. If I uninstall everything, and re-install it, it works for one day and the the problem occurs again.

I've notice that the limitation date changes every day, and even though its says that most features will be disables, it stays fully functional.

Thank you for your help.
ASKER CERTIFIED SOLUTION
pgm554

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