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ESX 6.0 suddently restarted
Hi Experts
I have Dell T410 located in data center, running ESX 6.0.0 5224934. 64GB of RAM and 3 disks (each is physically consisting in 2 disks mirrored).
suddently after running without any problem over 2 years, ESX restarted itself yesterday 12NOV2018 at about 21.15
I have downloaded all the logs available and they are with me.
Can you advice what had happened? How to find cause of problem?
Many thanks
Vladimir
I have Dell T410 located in data center, running ESX 6.0.0 5224934. 64GB of RAM and 3 disks (each is physically consisting in 2 disks mirrored).
suddently after running without any problem over 2 years, ESX restarted itself yesterday 12NOV2018 at about 21.15
I have downloaded all the logs available and they are with me.
Can you advice what had happened? How to find cause of problem?
Many thanks
Vladimir
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1. Local Power issues ? Host on a UPS ?
2. Firmware up to date ?
3. Hardware checked for faults, CPU, Fans etc
4. Latest build of ESXi ? (your build is old, and probably has bugs!)
5. Check logs ?
6. did you get a PSOD ?
2. Firmware up to date ?
3. Hardware checked for faults, CPU, Fans etc
4. Latest build of ESXi ? (your build is old, and probably has bugs!)
5. Check logs ?
6. did you get a PSOD ?
if you have installed OMSA
Dell OpenManage Server Administrator (OMSA)
then check the hardware logs.
all the best
Dell OpenManage Server Administrator (OMSA)
then check the hardware logs.
all the best
Dear Andrew
thanks for quick list to check. This computer is running in data center with all expected redundancy, power including. Firmware and ESXi build are still the same, i.e. they are old maybe, but considering that I did NO change over last 2 years in any configuration of hardware of virtual machines, I believe this should not be issue.
For Hardware - what I can see in vSphere client, all is OK.
I suspected that there could be some problem with failed drive, so I downloaded full logs from Perc raid card, but those looks quite good as well.
For logs - please advice what I should check?
PSOD? - what is it, please?
Thanks
Vladimir
thanks for quick list to check. This computer is running in data center with all expected redundancy, power including. Firmware and ESXi build are still the same, i.e. they are old maybe, but considering that I did NO change over last 2 years in any configuration of hardware of virtual machines, I believe this should not be issue.
For Hardware - what I can see in vSphere client, all is OK.
I suspected that there could be some problem with failed drive, so I downloaded full logs from Perc raid card, but those looks quite good as well.
For logs - please advice what I should check?
PSOD? - what is it, please?
Thanks
Vladimir
Purple Screen of Death - PSOD
You’ll be surprised what firmware and build versions fix even after 2 years
Can you repeat the problem!?
Otherwise one off - or hardware issue!
You’ll be surprised what firmware and build versions fix even after 2 years
Can you repeat the problem!?
Otherwise one off - or hardware issue!
You need the system event log as per above.
https://www.dell.com/support/article/no/en/rc1078549/sln292270/poweredge-server-error-messages-in-system-event-log-and-how-they-can-be-viewed?lang=en
If it has only crashed once in two years that's pretty good, I tend to put such one-off events down to cosmic rays.
https://www.dell.com/support/article/no/en/rc1078549/sln292270/poweredge-server-error-messages-in-system-event-log-and-how-they-can-be-viewed?lang=en
If it has only crashed once in two years that's pretty good, I tend to put such one-off events down to cosmic rays.
Thanks all for your help
official communication was issued by Coolhousing.net (my datacenter provider). Yesterday they had simply power failure for more than 1 hour, exactly as visible in my logs. So good to know that it is not indeed problem of my server :-)
Something happened with power contactors and they were not able to connect to UPS units, so now it is under investigation of UPS provider.
many thanks again, your ideas are anyway very helpful.
Vladimir
official communication was issued by Coolhousing.net (my datacenter provider). Yesterday they had simply power failure for more than 1 hour, exactly as visible in my logs. So good to know that it is not indeed problem of my server :-)
Something happened with power contactors and they were not able to connect to UPS units, so now it is under investigation of UPS provider.
many thanks again, your ideas are anyway very helpful.
Vladimir
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