How to identify outdated browsers and translate browser names from a list?

bfuchs
bfuchs used Ask the Experts™
on
Hi Experts,
we have a site created in Caspio that has some required fields.
We realized that some of the required fields are coming thru w/o containing data.
So were told by Caspio that is probably due to those users using an old browser.
They created a field named user_agent that will capture which browser were used for each record data entry.
Now I created a list of all records with missing data in required field along with the data captured in this field named user_agent (browser).
See attached.
Wondering what are those values are and how can we sent a message informing this and this browser is not supported...
Thanks
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David FavorFractional CTO
Distinguished Expert 2018

Commented:
https://browser-update.org/blog.html - likely good place to start.

This initiative provides simple Javascript which can be included to notify people to update their browsers or can be setup as a block, where a browser update is required to proceed to content.

You can search GitHub for other related projects.

Likely one of these will suffice for your situation.
Dr. KlahnPrincipal Software Engineer

Commented:
If you decide to ban "outdated" browsers you do yourself a great disservice.  These are people (potential customers) that have actually decided to visit your site to see what you have to offer.  You may even have paid for them to visit via clickthrough ad.  Actual, human visitors are the most valuable thing a web site can have.  And If they are continuing to use the browser that they have, then they have reasons for this they find good.

When you tell them "You cannot use this site with your outdated browser," you can be quite sure that they are not going to update their browser and then come right back to your site.  Nope.  They will say "I'll go somewhere else where their web designer supports my browser," and that's the last you'll see of that potential customer / sale.

A good web designer does not dictate terms to clients, but figures out how to accommodate as many as possible.  If you decide that a particular page is not viewable in some browser, make sure that there is an alternate page with the same functionality and that the server redirects users to that page automatically.
Hi Experts,
@David,
I'm getting error "The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application." where can I download this script?

@Dr. Klahn,
Good point, just happen to be..this site is for our employees, not for sales and clients.
A good web designer does not dictate terms to clients, but figures out how to accommodate as many as possible.
Agree, however this was build by 3rd party software (Caspio) and its not in our possession to  fix it-:(

Thanks,
Ben
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David FavorFractional CTO
Distinguished Expert 2018

Commented:
They are having some problems with their site currently.

I've sent their support address a note about the problems.

Stick with the blog links + you should be good, it's only the main site that seems to be down.

If you're hosting the Caspio code (whatever that might be) on your website, you can easily have someone insert a Javascript library.

If this code hosting lives outside your control, then whoever owns/hosts the code much inject required fixes.
which link can I obtain the script.
just tried https://browser-update.org/#test-bu, having same issue.
under the following https://github.com/browser-update/browser-update, I downloaded and extracted, a whole folder with many folders and files within, isn't it just one js file I need to obtain?
Thanks,
Ben
Hi Experts,

At this point users are just wanting to know which are the user_agent of the latest version of those 4 browsers.

1- Internet Explorer
2- Chrome
3- Firefox
4- Safari.

Thanks,
Ben

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