troubleshooting Question

Questions about Cisco Call Manager and live monitoring.

Avatar of Jacob Durham
Jacob DurhamFlag for United States of America asked on
CiscoIP Telephony
1 Comment1 Solution140 ViewsLast Modified:
Is Cisco UCM  Version 12, can I do the following:

  1. Set a user's voicemail to allow breaking out back to the main menu
  2. Monitor Hunt Group and Call Volumes in Real Time
  3. Monitor Agent Login/Logged Out StatE?
ASKER CERTIFIED SOLUTION
Timothy Estes
Service Engineer

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