Network and System Admin

Jacob Durham

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Is Cisco UCM &nbsp;Version 12, can I do the following:<br />
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<ol type="1">
<li>Set a user's voicemail to allow breaking out back to the main menu</li>
<li>Monitor Hunt Group and Call Volumes in Real Time</li>
<li>Monitor Agent Login/Logged Out StatE?</li>
</ol>
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Is Cisco UCM  Version 12, can I do the following:

Set a user's voicemail to allow breaking out back to the main menu
Monitor Hunt Group and Call Volumes in Real Time
Monitor Agent Login/Logged Out StatE?


Questions about Cisco Call Manager and live monitoring.

Cisco PIX is a dedicated hardware firewall appliance; the Cisco Adaptive Security Appliance (ASA) is a firewall and anti-malware security appliance that provides unified threat management and protection the PIX does not. Other Cisco devices and systems include routers, switches, storage networking, wireless and the software and hardware for PIX Firewall Manager (PFM), PIX Device Manager (PDM) and Adaptive Security Device Manager (ASDM).

Cisco

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.