troubleshooting Question
one drive. - directory name is invalid- file is open in another program
Hi Guys,
I got sharepoint in office365.
got multiple folders in a site.
users got one drive client and everything syncs to it.
all folders works fine. except one folder. whenever i try to open a file from that folder it keeps on saying. the "file is open in another program" or the "directory name is invalid". but it works fine when i open in webbrowser. and its the same problem for all users. so its not a local computer issue.
I also tried syncing to a new computer and still same issue with that particular folder.
things i have tried.
1.synched to new computer- same issue
2 tried resynching. reinstalled one drive. re synched same issue
3. tried renaming the folder in the cloud console and tried resynching- same issue.
not sure what else to do. any ideas would be great.
please have a look for the error messages.
I got sharepoint in office365.
got multiple folders in a site.
users got one drive client and everything syncs to it.
all folders works fine. except one folder. whenever i try to open a file from that folder it keeps on saying. the "file is open in another program" or the "directory name is invalid". but it works fine when i open in webbrowser. and its the same problem for all users. so its not a local computer issue.
I also tried syncing to a new computer and still same issue with that particular folder.
things i have tried.
1.synched to new computer- same issue
2 tried resynching. reinstalled one drive. re synched same issue
3. tried renaming the folder in the cloud console and tried resynching- same issue.
not sure what else to do. any ideas would be great.
please have a look for the error messages.
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