troubleshooting Question

one drive. - directory name is invalid- file is open in another program

Avatar of Mr.X
Mr.X asked on
Microsoft OneNoteMicrosoft OfficeMicrosoft SharePointMicrosoft 365Windows Server 2008
3 Comments1 Solution230 ViewsLast Modified:
Hi Guys,
I got sharepoint in office365.
got multiple folders in a site.
users got one drive client and everything syncs to it.
all folders works fine. except one folder. whenever i try to open a file from that folder it keeps on saying. the "file is open in another program" or the "directory name is invalid". but it works fine when i open in webbrowser. and its the same problem for all users. so its not a local computer issue.

I also tried syncing to a new computer and still same issue with that particular folder.
things i have tried.
1.synched to new computer- same issue
2 tried resynching. reinstalled one drive. re synched same issue
3. tried renaming the folder in the cloud console and tried resynching- same issue.

not sure what else to do. any ideas would be great.
please have a look for the error messages.
ASKER CERTIFIED SOLUTION
Mr.X

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros