troubleshooting Question

TOP margin print problem

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nobusFlag for Belgium asked on
Printers and ScannersSoftwareWindows 10Microsoft OfficeOperating Systems
65 Comments1 Solution405 ViewsLast Modified:
i have a weird problem with printing.
software used : Word2016, OS =windows 10  - Both 64 biteverything re garding printing is fine except the top margin.
i set  a TOP margin at 1cm - and it prints at 3,2 cm. in the margin section
i set the top margin at 3,5 cm and it prints at 4 ,8cm

i tried this on 2 different systems and 2 different printers HP B109a and HP c4180

what can be the cause? or how can i get a correct top margin on my prints???

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