Logitech mouse problem?

Logitech wireless M325 mouse not working.  I have inadvertently mixed up the transmitters related to this specific mouse.  Trying either transmitter the mouse does not work.  The battery is good.  Should I just scrap this mouse and purchase a new one with a new USB transmitter?  Are these transmitters from Logitech specific to a given mouse?
Richard ChristensenRetired computer technicianAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Try one more time with the RF device in a USB port. Shut down, Start up and test. If the mouse does not work, it is simple and economical to replace it.

I have two Logitech mice here both with RF USB devices.  They are definitely not interchangeable.

Some Logitech devices (newer ones) are interchangeable.

Good luck
Echo John's and your own.

If you have the tranceivers plug all into the one computer and see if the mouse in question works.
If it does, remove a tranceiver at a time until the mouse stops working at which point you found your tranceiver.

But cost of a replacement versus the amount of time ...
☠ MASQ ☠Commented:
The M325 uses Logitech's Unifiying Receiver technology, any USB receiver with this marking is compatible with it
Unifiying LogoBizarrely you might find it works if you uninstall the drivers provided by Logitech (especially SetPoint) while troubleshooting.

If your USB receiver doesn't have the Unifiying Logo then it won't work with the M325.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Become a CompTIA Certified Healthcare IT Tech

This course will help prep you to earn the CompTIA Healthcare IT Technician certification showing that you have the knowledge and skills needed to succeed in installing, managing, and troubleshooting IT systems in medical and clinical settings.

JohnBusiness Consultant (Owner)Commented:
Alternatively, you can download the Unifying Software from Logitech. I have it here.

You can unpair the mouse and then try re-pairing the mouse.  See if that works.

look in device manager for all installed mice, and uninstall them REBOOT now
then connect your mouse and test
Ethan JaksonData recovery consultantCommented:
Just try a few more times. You can also look for the settings at the device manager section. Also, try to update the drivers for the mouse once,
Richard ChristensenRetired computer technicianAuthor Commented:
Thanks to the experts who participated.  Much appreciated.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.