Logitech mouse problem?

Richard Christensen
Richard Christensen used Ask the Experts™
on
Logitech wireless M325 mouse not working.  I have inadvertently mixed up the transmitters related to this specific mouse.  Trying either transmitter the mouse does not work.  The battery is good.  Should I just scrap this mouse and purchase a new one with a new USB transmitter?  Are these transmitters from Logitech specific to a given mouse?
thanks,
capreol
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Try one more time with the RF device in a USB port. Shut down, Start up and test. If the mouse does not work, it is simple and economical to replace it.

I have two Logitech mice here both with RF USB devices.  They are definitely not interchangeable.

Some Logitech devices (newer ones) are interchangeable.

Good luck
Distinguished Expert 2017

Commented:
Echo John's and your own.

If you have the tranceivers plug all into the one computer and see if the mouse in question works.
If it does, remove a tranceiver at a time until the mouse stops working at which point you found your tranceiver.

But cost of a replacement versus the amount of time ...
Most Valuable Expert 2013
Commented:
The M325 uses Logitech's Unifiying Receiver technology, any USB receiver with this marking is compatible with it
Unifiying LogoBizarrely you might find it works if you uninstall the drivers provided by Logitech (especially SetPoint) while troubleshooting.

If your USB receiver doesn't have the Unifiying Logo then it won't work with the M325.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Alternatively, you can download the Unifying Software from Logitech. I have it here.

You can unpair the mouse and then try re-pairing the mouse.  See if that works.

https://support.logitech.com/en_us/software/unifying
Top Expert 2013

Commented:
look in device manager for all installed mice, and uninstall them REBOOT now
then connect your mouse and test
Ethan JaksonData recovery consultant

Commented:
Just try a few more times. You can also look for the settings at the device manager section. Also, try to update the drivers for the mouse once,
Richard ChristensenRetired computer technician

Author

Commented:
Thanks to the experts who participated.  Much appreciated.
capreol

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