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can not upload

Basem Khawaja
Basem Khawaja asked
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Last Modified: 2018-11-26
I need help. I tried to upload a word document and .pdf to recommendation portal for someone that asked me for a reference . I wrote a reference on a word document and the portal asked to drag it into the space provided or upload it . Neither option worked instead I got an error message and I was unable to submit and there is a deadline to do so . Please see screen capture and help me.

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David Johnson, CDSimple Geek from the '70s
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Distinguished Expert 2019

Commented:
and just where is this "recommendation portal" it could be a problem on that site.  If you say yes continue upload does it in fact upload properly?
Basem KhawajaClinical Pharmacist

Author

Commented:
no it does not
nobus
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Commented:
try uploading another  document
Ethan JaksonData recovery consultant

Commented:
There might be some problem due to the server. You should have uploaded a few more times. Also, you could have checked by uploading another similar document if it takes that or not.
nobus
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Commented:
ethan, thanks for reapeating my suggestion
IT Professional | Freelance Journalist
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Commented:
This one is on us!
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Basem KhawajaClinical Pharmacist

Author

Commented:
pdf is Fox it
Basem KhawajaClinical Pharmacist

Author

Commented:
I contacted the support site and the lady assured me that she received the document and she was able to read it. She thinks it is a firewall issue on their side that is causing this.
Andrew LeniartIT Professional | Freelance Journalist
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Commented:
Ah excellent. Problem solved then :) It's handy when support actually do what they're supposed to and let you know all is ok. Glad to hear it's sorted for you Basem :)

Regards, Andrew
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