Basem Khawaja
asked on
can not upload
I need help. I tried to upload a word document and .pdf to recommendation portal for someone that asked me for a reference . I wrote a reference on a word document and the portal asked to drag it into the space provided or upload it . Neither option worked instead I got an error message and I was unable to submit and there is a deadline to do so . Please see screen capture and help me.
and just where is this "recommendation portal" it could be a problem on that site. If you say yes continue upload does it in fact upload properly?
ASKER
no it does not
try uploading another document
There might be some problem due to the server. You should have uploaded a few more times. Also, you could have checked by uploading another similar document if it takes that or not.
ethan, thanks for reapeating my suggestion
ASKER CERTIFIED SOLUTION
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ASKER
pdf is Fox it
ASKER
I contacted the support site and the lady assured me that she received the document and she was able to read it. She thinks it is a firewall issue on their side that is causing this.
Ah excellent. Problem solved then :) It's handy when support actually do what they're supposed to and let you know all is ok. Glad to hear it's sorted for you Basem :)
Regards, Andrew
Regards, Andrew