troubleshooting Question

Laptop keyboard not working even after replacing it.

Avatar of cnl83
cnl83Flag for United States of America asked on
HardwareLaptops NotebooksWindows OSDell
15 Comments1 Solution136 ViewsLast Modified:
Dell Laptop keyboard is not working. I can type only a few letters on the right side of the keyboard. I plugged in a USB keyboard and it works just fine. I ordered and changed the internal keyboard and that one does not work at all. I tried the removing the battery and power trick and that did not work. I also uninstalled the driver and reinstalled etc. Windows 10... any ideas?

Update: on the new keyboard only 3 numbers on the number pad are working.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 15 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 15 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros