troubleshooting Question

Laptop keyboard not working even after replacing it.

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cnl83Flag for United States of America asked on
DellWindows OSHardwareLaptops Notebooks
15 Comments1 Solution136 ViewsLast Modified:
Dell Laptop keyboard is not working. I can type only a few letters on the right side of the keyboard. I plugged in a USB keyboard and it works just fine. I ordered and changed the internal keyboard and that one does not work at all. I tried the removing the battery and power trick and that did not work. I also uninstalled the driver and reinstalled etc. Windows 10... any ideas?

Update: on the new keyboard only 3 numbers on the number pad are working.
Tony J
Lead Solutions Architect

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