asked on

Strange Chrome problem

Chrome refuses to load ANY webpages on one of my computers. Firefox and Edge work just fine. I have other computers on this network which use Chrome without issues.

Brand new custom built desktop computer, brand new Windows 10 install, fully updated, using a brand-new user on a brand-new & freshly formatted SSD with a brand new freshly downloaded Chrome x64 install with no user logins & no preexisting preferences or plugins of any kind. I tried changing the DNS and refreshing the DNS. I tried re-downloading and re-installing after a Windows rollback. Nothing seems to matter.

Has anyone ran into a similar problem? Does anyone know what could be causing this? Was there a bad Windows and/or Chrome build recently?

John

No I have not seen this. I have Chrome running on this Windows 10 machine here just fine and on my Windows 7 virtual machine.

Please see the Google Support article below:

https://support.google.com/chrome/answer/95669?co=GENIE.Platform=Desktop&hl=en&visit_id=636788738373518003-2197496125&rd=1

Pull down Step 6 and try the Chrome Cleanup tool.

Brandon Lyon

ASKER

Thanks I totally forgot about the Chrome cleanup tool. I'll have to try that later tonight when I get home where the impacted PC is.

Andrew Leniart

Brandon, if the above fails, please look at my article here:

Resolve Chrome Issues 99% of the time using this method!

The process and troubleshooting steps I've described in the above article have yet to fail me!

Regards, Andrew

ASKER CERTIFIED SOLUTION

Brandon Lyon

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial