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vianceadmin

asked on

Contact Photos not synching back if created on iPhone

Is there a known issue with adding a photo to a contact in Office 365 from the iPhone?  If I do it from Outlook, it works fine and sync's to the phone.  If I do it in the reverse and open the contact on my iPhone and add a photo/picture for that contact, it will not sync back to the mailbox (Outlook doesn't show it).  My guess is it has something to do with photo size but just wondered if this was a known issue and if anyone else was experiencing this issue too...
Avatar of vianceadmin
vianceadmin

ASKER

Office 365 / Outlook Version 1803
Avatar of Stacy Richard
Hello Vianceadmin,

Can you provide us with what iPhone you are using and if you have updated to the current iOS?
I have tried this on two iPhone X's, iOS is 12.1
Hello Vianceadmin:

You can try the following steps

Open iCloud for Windows
Deselect Mail
Click Apply
Reselect Mail
Click Apply
Sign out of iCloud for Windows and then sign back in again
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