blank sheets on printer

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rgb192 used Ask the Experts™
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windows 10 sends a print job on notepad, chrome to
hp deskjet 1510

printer then prints blank sheets

how can I troubleshoot
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Sam Simon NasserIT Support Professional
Commented:
you need to remove the old one and reinstall the new driver.
Windows 10 driver https://ftp.hp.com/pub/softlib/software12/COL48430/al-117537-4/DJ1510_188.exe
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Also look at the document.  Extra line feeds or possibly an end of document page break causes this. I frequently have to clean up extra line feeds at the end of a document.
Wesley MillerComputer Network Analyst
Commented:
When you Print do a print preview to see what is being sent to the printer prior to it being printed to verify what you intend to print is being sent.
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Does the printer print anything besides blank sheets? For example, does it print blank sheets after the expected pages? Or does it print only blank pages?

If only blank pages, from multiple applications, then you need to completely reinstall the driver, as follows. First go to Control Panel > Programs and Features. If the printer is listed there, uninstall it. Next go to Devices and Printers. Delete the printer. Then click on any other printer (even the PDF or XPS printer) and select Print Server Properties from the menu that appears at the top. Click the drivers tab and remove the printer from the list. Then install the printer again, either from the CD or from a downloaded driver.

Note that the link @Sam gave is for the 64 bit driver. If your PC is 32 bit, then go to this link for your driver.

Author

Commented:
 Or does it print only blank pages?

only blank pages.

i tried with different files. It worked previously
So have you reinstalled the driver?
Top Expert 2013
Commented:
and can you print  a diagnostic page of the printer, from the printer itself?
see:  https://support.hp.com/ro-en/document/c04707093

Author

Commented:
copy function works. Without using the computer. Press the black and white copy button and page from scanner is printed.
Did you reinstall the driver as I suggested in my earlier comment?
Top Expert 2013
Commented:
connect it to another pc, to be sure it's not a pc problem

Author

Commented:
Did you reinstall the driver as I suggested in my earlier comment?

I made no changes yet

Author

Commented:
So without making any changes I know that unconnected printer/scanner scans a page and prints it.
All that proves is that the printer and scanner hardware are working fine. It proves nothing about the driver.

Author

Commented:
All that proves is that the printer and scanner hardware are working fine. It proves nothing about the driver.
How do I test the driver?
Reinstall it as I suggested in my first comment

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