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dovidfFlag for United States of America

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Can't print pdf's to network printer.

The user changed from Optimum to Verizon. When connecting wirelessly on the new network to a Brother hl-l2380dw printer it did not work on the new network. Brother had me uninstall and reinstall Brother printer software and it worked. However, it can not longer printer pdf files from Gmail. The print dialog comes up but no print occurs. How can this problem be corrected?
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masnrock
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Have you tried disabling the print preview in Chrome? Or better yet, after you reinstalled the printer, did you make sure to restart Chrome so that it has only the correct printers in its list?
Try uninstalling Acrobat Reader, and reinstall.  Make sure Chrome browser is closed.
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ASKER

The problem was corrected by selecting use the system default print dialog instead of Chrome's.
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ASKER

Masnrock, would the same affect have worked if print preview were disabled in Chrome?
Hard to say. You could try it, but I cannot say for certain.
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ASKER

The solution I provided worked
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