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Johnny

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WSUS client win2016 not reporting

Hello ,

I am looking help on WSUS issue ,Where my WSUS client (windows server 2016 ) not able to report on my WSUS server running Windows 2012 R2  (WSUS 6.3.9600.18228).
On WSUS client name showing windows 10 and status showing NOT reported.

I have performed some basic troubleshooting as mentioned below but it didn't help me.

1. Stop the Automatic Updates service and BITS service.                        
net stop wuauserv                        
net stop bits                        
2. Delete “%windir%\softwaredistribution” directory.                        
3. Start the Automatic Updates service and BITS service. When these two services                         
have been started, they will auto-create “softwaredistribution” and its subfolder                         
at system directory.                        
net start wuauserv                        
net start bits                        
4. Stop the Cryptographic Services                        
5. Rename the C:\windows\System32\catroot2 folder                        
6. After the “%windir%\softwaredistribution” directory has been generated, please                         
let the client contact the WSUS server immediately.                        
wuauclt.exe /resetauthorization /detectnow       

Thanks
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Shreedhar Ette
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Hello There

First check if the proper GPO is applied.

Also go to C:\Windows\WindowsUpdate.log and post the log here or search for any errors. Then post all errors here.

You might also want to download WSUS Diagnostic Tool and run the test. Post the results here.
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ASKER

Thanks for your suggestion .Really appreciated !