WSUS client win2016 not reporting

Johnny
Johnny used Ask the Experts™
on
Hello ,

I am looking help on WSUS issue ,Where my WSUS client (windows server 2016 ) not able to report on my WSUS server running Windows 2012 R2  (WSUS 6.3.9600.18228).
On WSUS client name showing windows 10 and status showing NOT reported.

I have performed some basic troubleshooting as mentioned below but it didn't help me.

1. Stop the Automatic Updates service and BITS service.                        
net stop wuauserv                        
net stop bits                        
2. Delete “%windir%\softwaredistribution” directory.                        
3. Start the Automatic Updates service and BITS service. When these two services                         
have been started, they will auto-create “softwaredistribution” and its subfolder                         
at system directory.                        
net start wuauserv                        
net start bits                        
4. Stop the Cryptographic Services                        
5. Rename the C:\windows\System32\catroot2 folder                        
6. After the “%windir%\softwaredistribution” directory has been generated, please                         
let the client contact the WSUS server immediately.                        
wuauclt.exe /resetauthorization /detectnow       

Thanks
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Technical Manager
Top Expert 2010
Commented:
Make sure you have the below mentioned updated is installed on WSUS server:
https://support.microsoft.com/en-us/help/3095113/update-to-enable-wsus-support-for-windows-10-feature-upgrades
Hello ThereSystem Administrator
Distinguished Expert 2018

Commented:
First check if the proper GPO is applied.

Also go to C:\Windows\WindowsUpdate.log and post the log here or search for any errors. Then post all errors here.

You might also want to download WSUS Diagnostic Tool and run the test. Post the results here.

Author

Commented:
Thanks for your suggestion .Really appreciated !

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