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Azure VPN Gateway no longer available after suspension of Azure service

We've had a working Azure VPN (classic) and VM (classic) for three years. On the last day of November we exceeded the predefined spending limit for the first time and our service was suspended. (I've since removed the spending limit.) The VM itself was fine the next day when the new month started, however, the VPN is no longer working and I haven't been able to restore it to operation. The fundamental problem appears to be that the Gateway has disappeared and I've been unable to reconfigure it.

I've attached a document that shows four things:
1) the dashboard view of the VPN basics
2) the address space for the VPN
3) The address spaces for two subnets, including the GatewaySubnet
4) the CIDR block that appears when I attempt to configure the Gateway.

I've tried configuring the Gateway with CIDR blocks within the GatewaySubnet, e.g., 10.0.1.32/28, as well as in the overall address space but not in either subnet block.

What should the address range be for the Gateway?

Or did service suspension cause some other issue that is preventing me from configuring a Gateway?

Thanks
VPN-gateway-info.pdf

Dr. Klahn

Have you paid the overage for last month's use, or only removed the spending limit?

Scott Helmers

ASKER

Good question, and it took me a few minutes to be certain, but yes. The overage was 61 cents (!!) and the paid invoice for the month shows a credit of $100.61 with no balance outstanding.

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