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donpick asked on

Need help with memory dump file from an HP laptop running Windows 7 Pro

The operating system for my HP Probook 470 laptop G3 laptop  is Windows 7.  A blue screen occurred just a few minutes ago.  
I have attached the dmp file.  Please translate this dump file for me.  What is the problem?
120218-15771-01.dmp
Windows OSWindows 7

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donpick

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Senior IT System Engineer

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nobus

try disabling Defender for testing.
you can also try a system restyore to a date all was ok
ASKER
donpick

Thank you, IT professional, for the link.  This will be useful
Thank you, nobus, you have helped me greatly in the past.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
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