Avatar of kevin taylor
kevin taylor
 asked on

Word 2016 "There is insufficient memory or disk space. Word cannot display the requested font."

Word 2016 "There is insufficient memory or disk space. Word cannot display the requested font."

I am getting this error on a newly upgraded HP Z840, we upgraded from Win 7 pro to Win 10 Pro, also Office 2010 to Office 2016. Its the same shared file system however we did upgrade servers to 2016 and completely renamed the domain and nuked the old one. I dont see any permission issues with the old file system and I have tried every internet remedy. Rename .dot, check permissions on font folder, make sure document is not protected. It does not seem to do the same thing on newly created files.

This is my last attempt before contacting 365 support.

Thks...
Microsoft OfficeFonts TypographyMicrosoft Word

Avatar of undefined
Last Comment
kevin taylor

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Sam Simon Nasser

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Sam Simon Nasser

you can also try rebuilding your font cache, as mentioned here https://www.thewindowsclub.com/rebuild-font-cache-in-windows
SOLUTION
Owen Rubin

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
kevin taylor

ASKER
Okay so a little more history, 2 weeks ago 2 companies separated and I was hired to move their servers and start a new domain, So I nuked an existing domain and started a new, physically removed PC's from the old domain and joined the new one. Took a  copy of the old file system and restored it to the new servers. At the time PCs were Win7 with Office Pro 2010. Part of the job was to upgrade users from the old OS and Office to Win10 and Office 2016. All of the existing PCs with old OS and Office do not have this problem, only the ones I have upgraded.  With that said I just finished a  Win10 upgrade and have not yet upgraded office so this device is still 2010 but had the same error.

I will try above suggestions.
kevin taylor

ASKER
Simon rebuilding font cache did not help. I did notice some files, will open but majority dont.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
kevin taylor

ASKER
trying scannow as we speak
kevin taylor

ASKER
Okay so got it resolved. Could Microsoft make things more difficult. For me a combination of things, permissions and rebuilding font cache, both steps are required.

First correct ownership of the font file as suggested by Owen, then rebuild your font cache.

Run Powershell commands with elevated permissions.

Running these 2 lines fixed it for me, as it restored the permissions on those fonts.

Get-acl C:\Windows\fonts\arial.ttf | Set-Acl -path c:\windows\fonts\*.*

Get-acl C:\Windows\fonts\arial.ttf | Set-Acl -path c:\windows\fonts

Problem solved. I did try these individually and none worked on their own it took a combination in the order above..

Thank you fellows.. Kevin