Cant install VMware Update Manager for Windows on vcenter 6.5 running on Server 2008 R2.

JB Blanco
JB Blanco used Ask the Experts™
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Cant install VMware Update Manager for Windows on vcenter 6.5 running on Server 2008 R2.

Ok I am having real trouble installing VMware Update Manager

I have Vcenter running on a Server 2008 R2 Server.

I get the following messages when trying to install VUM
Screeshot
Ok so no problem I went to the update link and it takes me to Microsoft website and gives me the exact update I need to install to work around this issue

yes
But when I go to install this update, I get this!
wtf
WTF,

So I am trying to see if maybe Microsoft's website is giving me the wrong link for server 2008 R2 to install this update.  In the meantime I am searching google to see if I can find the right update for My system.

need help!
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AlexSenior Infrastructure Analyst

Commented:
Do you need to enable it in windows features

Go to add remove programs

Turn windows features on or off and then tick it in there?
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
Okay, I think we need to look back at...

1. version of Host OS (for VUM)
2. version of vCenter Server
3. ESXi versions
4. version of vCenter Server ISO used.
JB BlancoSr Systems Engineer

Author

Commented:
I am using the vcenter 6.5 iso straight from myvmware.com

I am running windows server 2008 R2 64bit

vcenter is Version 6.5.0.10000 Build 6816762

ESXi is 6.5
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JB BlancoSr Systems Engineer

Author

Commented:
can I not use windows server 2008 r2 64bit anymore for VUM?  this environment has never had it installed before but that sucks if I have to upgrade to 2012 R2 just to have VUM for vcenter 6.5 installed.
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
vCenter Server 6.5 (you don't state which version buth both U1 and U2) are compatible with Windows 2008 R2 64bit.

let me check here...
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
You are using VMware vCenter Server 6.5 Update 1b
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
so you are using iso - VMware-VIM-all-6.5.0-6816762.iso
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
So vCenter Server 6.5 U1 (Version 6.5.0.10000 Build 6816762) is installed on this Windows 2008 R2 Server.

and now you've mounted the VMware-VIM-all-6.5.0-6816762.iso

and running the VUM install to also install on this server, because it was forgotten initially ?
JB BlancoSr Systems Engineer

Author

Commented:
No, it was never installed.  I just started here on oct 24th and this has been on my list of things to do for awhile.  This is the exact .Iso I am using VMware-VIM-all-6.5.0-9451637.iso
JB BlancoSr Systems Engineer

Author

Commented:
that's the one I got from myvmware.com
JB BlancoSr Systems Engineer

Author

Commented:
should I be using VMware-VIM-all-6.5.0-6816762.iso instead?
Seth SimmonsSr. Systems Administrator

Commented:
remove .net 4.7
too many issues with 3rd party applications
unless something specifically requires it, i wouldn't bother installing it
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
You should be using the ISO, which matches your version of vCenter Server installed.

VMware-VIM-all-6.5.0-6816762.iso


VMware-VIM-all-6.5.0-9451637.iso - this version is vCenter Server 6.5 U2 Update C which is not going to gell well with an older version of vCenter Server.
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
Okay, I took a Windows Server 2008 R2 (full patched as of today - 4 Dec 2018).

I dropped a version of vCenter Server 6.5 U1b from this iso...

VMware-VIM-all-6.5.0-6816762.iso

(which is the same as your version).

No issues, just make sure your ISO you use is an exact matched to the version of VC 6.5.

see here

2018-12-04-22_14_44-Test-VC-6.5---VM.png
This is just a virgin install of VC 6.5 U1b - e.g. no VUM...

I've then installed VUM from this ISO.

2018-12-04-22_15_24-Test-VC-6.5---VM.png
2018-12-04-22_18_55-Test-VC-6.5---VM.png
the Installed installs .NET Framework 3.5 SP1

2018-12-04-22_19_37-Test-VC-6.5---VM.png
make sure you specify name/IP Address of vCenter Server, so it can register with it, and supply the Username and Password for VC 6.5.

2018-12-04-22_23_34-Test-VC-6.5---VM.png
and eventually when you login to VC 6.5, you'll have an Update Manager icon!
JB BlancoSr Systems Engineer

Author

Commented:
Thanks! Hancock!  I will try this now
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
No problems
JB BlancoSr Systems Engineer

Author

Commented:
I have more than 5 hosts and 50 vm's  which is more than whats recommended for Embedded Database Option.

Do I really need a separate SQL Server DB for VUM?  

I ask because when I check the box for sql 2012 embedded, this is what I get
oh no
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
SQL installation was not successful is not based on how many VMs you have... it has no method to scan you vCenter Server and VMs, and pop up an unsuccessful.

That's a Microsoft SQL Express error message. <--- you need to check the server, install logs, and it might be some not compatible with SQL already on the server....

How many VMs and hosts do you have ? <---- but based on this, probably moot, and you need a SQL server! (remote) not embedded!

It's based on SQL Express database size, and VUM can be noisy...
JB BlancoSr Systems Engineer

Author

Commented:
I know it has nothing to do with how many hosts and vm's I have.  lol

I was just showing you what happens when I try to install the embedded option.  

Anyway so now I have to create a DB on a SQL server and I've never done that before.  Is there a good doc detailing this?

I am not sure if we have a vcenter DB on a SQL server here in this environment.  Is there a way to confirm this on the Vcenter server or within the Vsphere Web Gui?  

If so, then I will probably use the same SQL Instance for the VUM DB
VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017
Commented:
How many Hosts and VMs do you have ????

Yes, your Windows Server is BROKEN! or not compatible.

To be honest with you, I would dump it all, if it's easy setup, and just jump to VCSA 6.5.

Wasting lots of time here, try to retro fix everything....
JB BlancoSr Systems Engineer

Author

Commented:
1y hosts

278 vms

To be honest with you, I would dump it all, if it's easy setup, and just jump to VCSA 6.5.

if it's easy setup

Yeah,  IF its easy setup.  That's the question.

Also, I just want to make sure one more time, incase I missed earlier in this thread.  

VUM is allowed on a Vsphere Standard 6 license correct?  cause it would suck to go through all this and find out its not supported on this license.
Andrew Hancock (VMware vExpert / EE Fellow)VMware and Virtualization Consultant
Fellow 2018
Expert of the Year 2017

Commented:
1y ? hosts

is that 10 ?

VUM is allowed on a Vsphere Standard 6 license correct?  cause it would suck to go through all this and find out its not supported on this license
.

Yes, part of vCenter Server (license)

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