Error when doing a regular save in PPT

mrosier
mrosier used Ask the Experts™
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Hello! I have a user on Office 2013 having a PPT problem. While working on a file throughout the day, she goes to save the file and gets the attached image. She can do a Save As making it a new file to get around it, but she has to do that several times a day. I already ensured Office is fully updated, and I have done a repair on Office. Add-ins are disabled as well. I tried also to Open and Repair one of the new files as well, but the problem persists. Anyone seen this one before?Error Message
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Iamthecreator OMIT/EE Solution Guide

Commented:
Where are we trying to save the PPT? A location being synced ?

Author

Commented:
This is a file that is on a file share (just network drive pointing toward the file server's file shares). Apparently when hosting the file locally there is no problem. No syncing involved, just navigating to the file in the network drive, opening it there, working on it, then saving it at which point the issue occurs.
Iamthecreator OMIT/EE Solution Guide

Commented:
Does it happen if PPT is opened in SAFE Mode?
Iamthecreator OMIT/EE Solution Guide

Commented:
Also does it happen with any PPT ? or just one in particular?
If it is just one, try creating a new PPT, copy the contents of the OLD one in the new PPT and see if the issue persists.

Author

Commented:
So it occurs in any file. And it is just this user in the network from what I can tell. I have her working in SAFE Mode, and she will let me know if/when it recurs. If that is a fix, I will return tomorrow saying so to give it plenty of time. But if it has no effect you should hear back from you fairly soon.

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