AKA
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SCCM client push
Hi Team,
We have recently implemented a new sccm infrastructure with a primary site and a secondary site (for the branch location). Boundary groups are created with IP subnets / AD site and associated with appropriate sccm sites. The system discovery works fine, the secondary site clients are assigned with the secondary site code during discovery and the clients which comes under primary site are assigned with primary site code. As it is a testing phase we have not enabled automatic client deployment.
The issue is when we do client push to the clients assigned with secondary site (or manually initiated a client push from the secondary site), it fails with the below errors during the BITS download -
BG error context is 5
Download Update: A recoverable error has occurred. A retry attempt will be made. Error: 0x80072f76, Description The requested header was not found, Context: The error occurred while the remote file was being processed.." .
I have checked the ccmsetup.log file in the client machine and confirmed that it detects correct MP and DP (secondary site).
When we manually select the primary site and push the client to the same station (discovered by the secondary site code), it works fine. Also, during the installation it detects the secondary site as DP and fetches the required installation files via BITS from the secondary site servers. It uses the primary site server only to copy the initial files like mobileclient.tcf and ccmsetup.exe. In this case these 2 files need to come over WAN to the secondary site clients (rest BITS transfer is via local DP, secondary site). We would like to avoid this.
As the installation is successful when assigning from the primary site and the client deployment files are downloading from the local dp (secondary), we dont think there is a network/proxy/boundary/av block/ issue with the secondary site. But something somewhere is wrong. Totally stuck at this phase.
I am attaching a successful and failed sccmsetup.log files here. Could you please have a look and advise
Alex
ccmsetup_success.log
ccmsetup_failed.log
We have recently implemented a new sccm infrastructure with a primary site and a secondary site (for the branch location). Boundary groups are created with IP subnets / AD site and associated with appropriate sccm sites. The system discovery works fine, the secondary site clients are assigned with the secondary site code during discovery and the clients which comes under primary site are assigned with primary site code. As it is a testing phase we have not enabled automatic client deployment.
The issue is when we do client push to the clients assigned with secondary site (or manually initiated a client push from the secondary site), it fails with the below errors during the BITS download -
BG error context is 5
Download Update: A recoverable error has occurred. A retry attempt will be made. Error: 0x80072f76, Description The requested header was not found, Context: The error occurred while the remote file was being processed.." .
I have checked the ccmsetup.log file in the client machine and confirmed that it detects correct MP and DP (secondary site).
When we manually select the primary site and push the client to the same station (discovered by the secondary site code), it works fine. Also, during the installation it detects the secondary site as DP and fetches the required installation files via BITS from the secondary site servers. It uses the primary site server only to copy the initial files like mobileclient.tcf and ccmsetup.exe. In this case these 2 files need to come over WAN to the secondary site clients (rest BITS transfer is via local DP, secondary site). We would like to avoid this.
As the installation is successful when assigning from the primary site and the client deployment files are downloading from the local dp (secondary), we dont think there is a network/proxy/boundary/av block/ issue with the secondary site. But something somewhere is wrong. Totally stuck at this phase.
I am attaching a successful and failed sccmsetup.log files here. Could you please have a look and advise
Alex
ccmsetup_success.log
ccmsetup_failed.log
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You have more than one error going on. If you have secondary sites, are you using SCCM 2007? Am confused because you're deploying Windows 10!
There error you are having is with BITS:
Adding file 'https://ENVTRVSCCM1.corporate.envestnet.com:443/SMS_DP_SMSPKG$/CHI00002/x64/client.msi' to BITS job
Starting BITS download for client deployment files
BG error context is 5
Download Update: A recoverable error has occurred. A retry attempt will be made. Error: 0x80072f76
the good log shows this instead:
Adding file 'https://ENVTRVSCCM1.corporate.envestnet.com:443/SMS_DP_SMSPKG$/CHI00002/x64/client.msi' to BITS job
Starting BITS download for client deployment files.
and immediately downloads files.
You need to open a command prompt and run bitsadmin /list /allusers. This will show what is in the BITS queue.
Do you have BITS enabled on that machine? It just gives "file not found" (0x80072f76). The error means something else but is effectively that. Note the machine also switches to Branch Cache just before this, so that's a possible cause too.
https://blogs.technet.microsoft.com/cmpfekevin/2013/03/20/download-update-a-recoverable-error-has-occurred-a-retry-attempt-will-be-made/
The other problems I can see are
No MPs found for the site 'CHI'. Assuming SMS 2003 Site
Failed to retrieve version for the site 'CHI' (0x80004005)
This suggests the machine is not getting the MP set, and then can't get the details from AD either. Try changing to IP range for your boundary to see if that issue resolves. Using subnets in CM is not recommended.
Mike