How to modify the "FROM" email address in SharePoint Designer 2017

SAM2009
SAM2009 used Ask the Experts™
on
Hi,

I have a user who ask how to modify the "FROM" email address in SharePoint Designer 2017. User is doing like a "Client feedback" from workflow... I'm not familiar with SharePoint Designer but I'm sure this is just a setting somewhere that we can change easily. Is someone can guide me?

Thanks
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Microsoft Dynamics CRM Consultant
Commented:
Hi,

As far as I know, there is no OOB option to update the from email address. You will have to use Custom Activity or Third Party solution for the same.

Refer this- https://social.msdn.microsoft.com/Forums/security/en-US/4349bdfd-75c0-46c9-83a7-45471bf85ecc/how-to-change-from-address-of-sharepoint-designer-workflow?forum=sharepointcustomizationprevious
Walter CurtisSharePoint AED
Distinguished Expert 2018

Commented:
It is possible to change the from email address, but it is a web app level setting and not adjustable from SharePoint Designer 2013 (the latest version.)

Good luck...

Author

Commented:
Sorry but what OOB means?

And as per the referred link above:

"If you want to use the same address in different workflows, just go to Central Administration > Operations > Outgoing E-mail Settings."

This option will change the "From" for all application right?
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Walter CurtisSharePoint AED
Distinguished Expert 2018

Commented:
OOB means "Out of Box"

There are two "From" email settings. One is for the entire farm and additionally each web app has a setting. If the web app setting is blank it will use the farm setting. If the web app has a value, it will override the farm setting.

Hope that helps...

Author

Commented:
OK thanks for the explanation. Also when you said  it's possible but it is a web app level setting what you mean. Could you explain?
Walter CurtisSharePoint AED
Distinguished Expert 2018
Commented:
The top level setting is called the farm setting. There is a lower level setting that is at the web application level. You can use the web application level setting to apply a from (reply) email address for all of the sites under the web application.

This needs to be done by a farm admin however and cannot be done via SharePoint designer.

Good luck...

Author

Commented:
Thank a lot for your help guys!
Walter CurtisSharePoint AED
Distinguished Expert 2018

Commented:
You're Welcome - glad that helped

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