<div>
Can you not do it in a document but a screen print or something in future?<br />
<br />
Also, is this on premise, cloud or hybrid?<br />
<br />
THanks<br />
Alex
</div>


<div>
the obvious reason is that the user you are using is not member of the Organization admins ?
</div>


<div>
I am using the domain admin user.<br />
just checked in the permissions on exchange, the administrator is member of the organization management.<br />
<br />
It is an on-premise installation.<br />
<br />
Also, another issue that might assist you is that i cannot create a new user from exchange on AD. I have to create the user from AD users and computers and then assign a mailbox. Those two issues could be related.
</div>


Head of corporate support

George Tsigkas

<div>
You helped enough to trace the issue.<br />
<br />
After creating a the new user without inheritance the same issue occurred.<br />
That led me to check the roles of organization management group in exchange permissions. Looks like the previous it support, for some reason, removed the &quot;mail recipient creation&quot; and &quot;mailbox import-export&quot;.<br />
<br />
Added those and problem is solved.<br />
<br />
Thank you !!!!
</div>


<div>
Glad to know I was able to help and thank you for the followup on the reply. <br />
<br />
Cheers
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<div>
<div class="content wysiwyg-content">
Hello Experts,<br />
<br />
We have an exchange 2013 server that in the contacts section the &quot;+&quot; icon is missing and i cannot add a contact.<br />
See attached image.<br />
Any ideas ?<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/12_w49/1406422/Contacts-issue.docx" target="_blank" class="file-inline" title="Contacts-issue.docx (23 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Contacts-issue.docx</a>
</div>
</div>


Contacts-issue.docx

Hello Experts,

We have an exchange 2013 server that in the contacts section the "+" icon is missing and i cannot add a contact.
See attached image.
Any ideas ?

Missing &quot;add&quot; from contacts in Exchange 2013

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Missing &quot;add&quot; from contacts in Exchange 2013

Missing "add" from contacts in Exchange 2013