troubleshooting Question

Issues with network printers on windows 10

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bankadminFlag for United States of America asked on
Printers and ScannersWindows 10
4 Comments1 Solution105 ViewsLast Modified:
We are having issues with some windows 10 boxes that were upgraded from windows xp. We did the upgrade back when it was pushed out by MS we recently had to update the build of windows 10 PC's to build 1809 and after doing that we are unable to install network printers. It states no compatible drivers found. I have downloaded the latest drivers for a printer to test with and the PC wont accept them but I can install the same printer locally (using IP address to connect) and the same driver. We have many windows 10 PC's in our environment that do not have this issue it seems to only be the ones that were upgraded from 7
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