We help IT Professionals succeed at work.

iPhone 6 will not ring on incoming phone call

137 Views
Last Modified: 2018-12-11
iPhone 6 will not ring on incoming phone call

I check the settings under Sounds and Haptics and hear the familiar ring tone. But when the phone rings, it just buzzes.

How do i make the phone ring again?

Thanks
Comment
Watch Question

Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
This problem has been solved!
(Unlock this solution with a 7-day Free Trial)
UNLOCK SOLUTION
curiouswebsterSoftware Engineer

Author

Commented:
Sorry, I forgot to mention, volume is at max. There is a setting amiss.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Whatever the volume settings are, the physical switch on the side turns ringing off.  Did you check this?
curiouswebsterSoftware Engineer

Author

Commented:
on the left side of the iPhone 6 I have up and down volume buttons. When I turn it down to zero, it reads "Mute." Right now, I have it at max volume, yet it's set (somewhere) to vibrate.

I'm stuck and need an iPhone expert.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have the Up Down Volume buttons on my phone. That controls volume as you say.

Above these two buttons is a silver slide switch. If it is showing orange, then ringing is muted. Try it and see.

https://www.dummies.com/consumer-electronics/smartphones/iphone/the-controls-on-the-sides-and-front-of-your-iphone/
curiouswebsterSoftware Engineer

Author

Commented:
that's an older iPhone, it seems. I am iPhone6
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have an iPhone 6s.  No such slide switch for you?  Strange because that is how we all turn off a ringing phone.

I suggest you visit the Apple Store and ask them.
curiouswebsterSoftware Engineer

Author

Commented:
i do have a toggle, sorry. I thought it was a port that I never used.

It's working now!

Thanks :)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks.  I am glad you found it :)