iPhone 6 will not ring on incoming phone call

curiouswebster
curiouswebster used Ask the Experts™
on
iPhone 6 will not ring on incoming phone call

I check the settings under Sounds and Haptics and hear the familiar ring tone. But when the phone rings, it just buzzes.

How do i make the phone ring again?

Thanks
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
On the left side of the phone (look at the front of the phone), move the audio switch forward.  That is normally what causes what you have.
curiouswebsterSoftware Engineer

Author

Commented:
Sorry, I forgot to mention, volume is at max. There is a setting amiss.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Whatever the volume settings are, the physical switch on the side turns ringing off.  Did you check this?
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

curiouswebsterSoftware Engineer

Author

Commented:
on the left side of the iPhone 6 I have up and down volume buttons. When I turn it down to zero, it reads "Mute." Right now, I have it at max volume, yet it's set (somewhere) to vibrate.

I'm stuck and need an iPhone expert.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have the Up Down Volume buttons on my phone. That controls volume as you say.

Above these two buttons is a silver slide switch. If it is showing orange, then ringing is muted. Try it and see.

https://www.dummies.com/consumer-electronics/smartphones/iphone/the-controls-on-the-sides-and-front-of-your-iphone/
curiouswebsterSoftware Engineer

Author

Commented:
that's an older iPhone, it seems. I am iPhone6
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I have an iPhone 6s.  No such slide switch for you?  Strange because that is how we all turn off a ringing phone.

I suggest you visit the Apple Store and ask them.
curiouswebsterSoftware Engineer

Author

Commented:
i do have a toggle, sorry. I thought it was a port that I never used.

It's working now!

Thanks :)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks.  I am glad you found it :)

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial