iPhone 6 will not ring on incoming phone call

iPhone 6 will not ring on incoming phone call

I check the settings under Sounds and Haptics and hear the familiar ring tone. But when the phone rings, it just buzzes.

How do i make the phone ring again?

Thanks
newbiewebSr. Software EngineerAsked:
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JohnBusiness Consultant (Owner)Commented:
On the left side of the phone (look at the front of the phone), move the audio switch forward.  That is normally what causes what you have.

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newbiewebSr. Software EngineerAuthor Commented:
Sorry, I forgot to mention, volume is at max. There is a setting amiss.
JohnBusiness Consultant (Owner)Commented:
Whatever the volume settings are, the physical switch on the side turns ringing off.  Did you check this?
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newbiewebSr. Software EngineerAuthor Commented:
on the left side of the iPhone 6 I have up and down volume buttons. When I turn it down to zero, it reads "Mute." Right now, I have it at max volume, yet it's set (somewhere) to vibrate.

I'm stuck and need an iPhone expert.
JohnBusiness Consultant (Owner)Commented:
I have the Up Down Volume buttons on my phone. That controls volume as you say.

Above these two buttons is a silver slide switch. If it is showing orange, then ringing is muted. Try it and see.

https://www.dummies.com/consumer-electronics/smartphones/iphone/the-controls-on-the-sides-and-front-of-your-iphone/
newbiewebSr. Software EngineerAuthor Commented:
that's an older iPhone, it seems. I am iPhone6
JohnBusiness Consultant (Owner)Commented:
I have an iPhone 6s.  No such slide switch for you?  Strange because that is how we all turn off a ringing phone.

I suggest you visit the Apple Store and ask them.
newbiewebSr. Software EngineerAuthor Commented:
i do have a toggle, sorry. I thought it was a port that I never used.

It's working now!

Thanks :)
JohnBusiness Consultant (Owner)Commented:
Thanks.  I am glad you found it :)
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